Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Join Alstom as a First-Line Supervisor, Train Operations in Toronto, Ontario, and apply your leadership and operational expertise in a dynamic and impactful field. You’ll work alongside a collaborative and customer-focused team of professionals, ensuring the safe, efficient, and timely operation of train movements across the Metrolinx system while delivering exceptional customer service.

Responsibilities

• Ensuring all transportation and customer service activities are performed safely, promptly, and courteously, in compliance with corporate policies, government regulations, and Canadian Rail Operating Rules.
• Coordinating, directing, and supervising Train Operators to ensure the safe operation of trains and the provision of quality service aligned with schedules.
• Monitoring train performance, addressing deviations from operating plans, and collaborating with Metrolinx and host railway officers to ensure daily performance.
• Providing on-the-job training and coaching for Train Operators and supporting the development of follow-up training programs.
• Investigating customer complaints, accidents, injuries, rule violations, and other incidents, and recommending corrective actions to prevent recurrence.
• Responding to accidents, derailments, or disruptions, coordinating maintenance activities, and ensuring a swift return to normal operations.
• Serving as a liaison with the Transportation Safety Board and Transport Canada inspectors regarding operations and investigations.
• Contributing to the development of a Safety Management System to meet regulatory requirements.

Requirements

• A Secondary School diploma.
• Experience as a Locomotive Engineer, Conductor, or similar role in the rail industry, with a minimum of five (5) years of experience.
• Previous experience as a Railway Supervisor, Trainmaster, Superintendent, or in crew management (preferred).
• Rules Qualification and Canadian Rail Operating Rules (CROR) certification (an asset).
• Strong English communication skills, both verbal and written.
• Ability to work different shifts as required.
• Demonstrated ability to lead, coach, and develop teams in a fast-paced environment.

Skills

• Leadership
• Operational expertise
• Customer service
• Team collaboration
• Communication skills
• Coaching
• Team development

Location

• Toronto, Ontario

Work Type

• Full-time

Experience Level

• Minimum of five (5) years of experience
• Previous experience as a Railway Supervisor, Trainmaster, Superintendent, or in crew management (preferred)

Education Level

• Secondary School diploma

Salary/Compensations

• $90,000 to $125,000

Benefits

• Stability
• Challenges
• Long-term career
• Collaborate with cross-functional teams
• Supportive colleagues
• Innovative projects
• Empowering and inclusive working environment
• Career development opportunities
• Award-winning learning opportunities
• Progress towards leadership roles
• Fair and dynamic reward package
• Comprehensive and competitive social coverage (life, medical, pension)

About the Company

• Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation.
• Product portfolio ranges from high-speed trains, metros, monorails, and trams to integrated systems, customized services, infrastructure, signalling and digital mobility solutions.
• More than 70,000 people lead the way to greener and smarter mobility worldwide.
• Understands transport networks and what moves people.
• Offers the broadest portfolio in the industry.
• Every day, 80,000 colleagues connect cities as we reduce carbon and replace cars.

Equal Opportunity

• As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in.
• We’re committed to creating an inclusive workplace for everyone.
• We are an equal opportunity employer and are committed to providing accommodation throughout the recruitment process.
• Alstom is a global company where our people's vision and values embrace Diversity and Inclusion (D&I).
• Wherever we operate and across all our businesses, we want to create an inclusive culture in which diversity is welcomed and appreciated.
• By bringing together people from diverse backgrounds and giving everyone the opportunity to contribute with their knowledge, skills, experiences and perspectives, we also generate value for Alstom and its stakeholders.
• Employment at Alstom is based solely on a person's merit and qualifications directly related to professional competence.
• Alstom does not discriminate against any employee or applicant because of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
• It is Alstom's policy to comply with all applicable national, state and local laws pertaining to non-discrimination and equal opportunity.
• The Company's Equal Employment Opportunity (EEO) policy, as well as its affirmative action obligations, includes the full and complete support of the Company.
• Because it's just the right thing to do.