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About the Role

The Operations Supervisor will implement and administer Loomis policies and procedures, monitor daily operations, and assist with the long-term operation of armored car routes and the cash vault. This role works with management to develop and maintain a professional, safe, secure, and cost-effective operation.

Responsibilities

• Complete and maintain scheduling/routing on a daily basis.
• Oversee and coordinate armored and ATM route, dispatch, first-line ATM maintenance, vault, and terminal operations.
• Maintain the effectiveness and efficiency of route, terminal, and vault operations.
• Ensure the safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures.
• Ensure the security of cargo and terminal through training, monitoring, and enforcement of policies and procedures, including terminal opening and closing.
• Investigate accidents and process required paperwork.
• Develop and maintain customer service capabilities among all operations staff.
• Respond to customer inquiries and/or complaints and solve logistical issues.
• Coordinate with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors to create and implement operational solutions for new customers.
• Control overtime hours and monitor employee vacation schedules.
• Communicate with all employees to immediately resolve any outstanding issues and/or complaints.
• Complete any additional responsibilities assigned by management.
• Provide leadership dedicated to professionalism, continuous improvement, and exceeding goals.
• Recruit, interview, test, select, train, and supervise operations personnel.
• Oversee and coordinate the maintenance of vehicles, forklifts, and other equipment.
• Respond to emergencies, including employee injuries, facility security incidents, vehicle incidents, and security investigations.
• Manipulate and maintain route and vault data, including manual paperwork and electronic data.
• Perform other duties as assigned by management.

Requirements

• A valid firearms permit.
• A strong, positive leadership and supervisory presence proven through professional experience.
• Excellent verbal and written communication skills.
• Ability to teach, coach, and present to small and large groups.
• Experience in transportation and warehousing, transportation logistics, or a related field.
• Experience in banking or retail cash, and ATM operations preferred.
• Excellent computer skills and a working knowledge of Microsoft Office programs.
• Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch.

Skills

• Leadership
• Supervisory
• Verbal communication
• Written communication
• Teaching
• Coaching
• Presentation
• Transportation logistics
• Warehousing
• Banking operations
• Retail cash operations
• ATM operations
• Computer proficiency
• Microsoft Office Suite

Location

• US

Work Type

• Full-time

Experience Level

• Management
• Supervisory

Salary/Compensations

• Commensurate upon skill set, experience and competency in similar roles.

Benefits

• Vacation and Sick Time (PTO)
• Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry leading Training and Development

About the Company

• Loomis has a network of nearly 200 branches providing armored transportation, cash management centers, and cash inventory vaults across the US.
• Loomis provides employees with opportunities for career advancement and job satisfaction.
• Many managers, vice presidents, and corporate executives started in branch positions.
• Loomis is a place for those with the desire to learn and the drive to succeed.

Equal Opportunity

• Loomis is an Equal Opportunity Employer and Drug Free Workplace.
• Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.