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About the Role
As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets, maintain best practices, and identify improvements for store operations to provide an excellent customer and team member experience.
Responsibilities
- Support Store Manager to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives.
- Collaborate with training teams to effectively develop a gold standard team.
- Establish weekly/monthly objectives for the team.
- Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience.
- Ensure that all merchandise is properly and attractively displayed as per visual guidelines.
- Collaborate with store support departments to effectively utilize company resources.
- Align with Human Resources on company policies, procedures and development planning for store team.
- Performing other duties assigned by Store Manager.
Requirements
- Previous experience in management, sales, hospitality, and/or service.
- Exceptional customer service/clienteling skills.
- Strong leadership skills, able to coach/motivate team.
- Professional verbal and written communication skills.
- Flexible work schedule, including nights, weekends, and holidays.
Location
- SoHo, New York City
Work Type
- Full-time
- Contract
Salary/Compensations
- $28 - $38 hourly
- Lucrative commission structure
Benefits
- A top-of-the-line training program, unique to the industry
- A clothing allowance for each new season
- Generous employee discount
- Opportunity to build a career with one of the fastest growing companies in fashion
- Opportunity to travel to other stores and abroad