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About the Role

Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers through various communication channels. Develops and manages trusted relationships, identifies sales opportunities, and promotes company options and solutions to increase market share and sales.

Responsibilities

• Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology.
• Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities.
• Promptly and accurately responds to prospective or existing customer information requests.
• Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
• Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge.
• Proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers.
• Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions.
• Coordinates existing customer requirements for inventories, delivery lead time and unit prices.
• Performs functions semi-routine in nature and recognizes the need for occasional alternative solutions.
• Work is performed independently, with minimal supervision.
• Able to establish priorities and manage time to complete work.
• Collaboration with other departments or customers/teams may be required to perform role.
• May frequently respond to requests from others, internally or externally.
• Other duties as assigned.

Requirements

• Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job.
• Possesses thorough knowledge of solutions or assigned products in a specific brand.
• Exhibits the ability to identify new qualified customers for inclusion in Avnet’s portfolio of smaller and less complex accounts.
• May be required to occasionally travel to customer sites or attend training including some overnight travel.

Skills

• Intermediate knowledge of systems such as SAP, ERP, order management.
• Working knowledge of Excel skills allowing for problem solving, formulas, analysis, formatting and manipulation of data.
• Working knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx.

Location

• Global

Work Type

• Full-time

Experience Level

• Minimum of two years of related experience.

Education Level

• High School Diploma or equivalent

About the Company

• Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.
• As a leading global technology distributor and solutions provider, Avnet has served customers’ evolving needs for more than a century.
• Through regional and specialized businesses around the world, we support customers and suppliers at every stage of the product lifecycle.
• We help companies adapt to change and accelerate the design and supply stages of product development.
• With a unique viewpoint from the center of the technology value chain, Avnet is a trusted partner that solves complex design and supply chain issues so customers can realize revenue faster.