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About the Role

The Consumer-to-Consumer (C2C) team is dedicated to building a free, smart, safe, and engaging selling experience for eBay sellers. This role plays a key role in strengthening eBay’s global marketplace by improving how sellers list, ship, get paid, and grow their businesses. As a Senior Strategy & Experience Manager, you will lead high-impact central initiatives across the C2C seller journey, defining problems, sizing opportunities, and aligning cross-functional partners to drive measurable improvements in marketplace performance.

Responsibilities

Own strategy for a major experience domain or initiative area within the C2C seller journey.
Identify and prioritize high-impact opportunities, supported by clear arguments and quantified opportunity sizing.
Drive multiple concurrent initiatives from discovery through launch, influencing roadmap direction across product teams.
Translate ambiguous challenges into structured, measurable business requirements that enable effective product execution.
Partner with Product and Market teams to sequence investments ahead of roadmap cycles and align on trade-offs.
Use experimentation and analytics to refine strategy, optimize outcomes, and improve defined marketplace metrics.
Proactively surface risks, dependencies, and execution trade-offs to maintain clarity and momentum.

Requirements

7+ years of experience in strategy, marketplace product, or program leadership roles.
Experience leading cross-functional initiatives across multiple teams in complex environments.
Strong analytical skills with experience using data to prioritize investments and measure impact.
Demonstrated ability to influence product roadmap decisions without direct authority.
Structured problem-solving skills with clear written and verbal communication.
Comfortable operating in ambiguous situations and driving alignment across collaborators.

Location

US Offices

Work Type

Full-time

Experience Level

Senior

Salary/Compensations

C$121,200 - C$161,800

Benefits

Target bonus
Restricted stock units
RRSP eligibility
Various paid time off benefits, such as PTO and parental leave

About the Company

eBay is a global commerce leader that connects millions of buyers and sellers around the world.
We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status.