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About the Role

As a Program Manager within the Digital team, you will lead complex, multi-stream programs to deliver exceptional digital products and experiences. You will drive alignment between client business goals and cross-functional project teams, navigating ambiguity and managing portfolios of projects, budgets, and risks. This role involves guiding programs from strategy through delivery and contributing to broader digital consulting initiatives.

Responsibilities

• Lead and manage complex, multi-stream digital programs, ensuring the successful delivery of integrated digital solutions
• Own the program lifecycle, including high-level roadmapping, resourcing strategies, financial oversight, and scope management across multiple workstreams
• Drive delivery excellence across cross-functional teams (Strategy, UX Design, and Technology), fostering collaboration and removing high-level blockers
• Act as the strategic point of contact for senior client stakeholders, ensuring clear communication, alignment on business objectives, and proactive issue resolution
• Identify systemic risks, proactively developing mitigation strategies to keep programs on track and drive continuous improvement
• Collaborate with teams to interpret complex business challenges and translate them into actionable, multi-phase delivery roadmaps
• Facilitate and lead high-level workshops, including executive steering committees, strategic discovery, and portfolio planning sessions
• Oversee the structure of presentations, program reports, and other key client-facing deliverables

Requirements

• Minimum 5+ years of relevant experience in project or program management, preferably within a digital agency or consulting environment
• Proven success managing large-scale, cross-functional digital programs (design and/or technology)
• Strong mastery of project management methodologies and portfolio management best practices
• Proven ability to manage complex budgets, resource allocation, and program scope effectively
• Strong track record in executive-level communication and stakeholder management
• A demonstrable passion for digital transformation, user experience, and modern technology
• Excellent written and verbal communication skills
• Exceptional organizational skills with a keen eye for high-level detail
• Strong analytical mindset and ability to make data-driven strategic decisions
• Self-motivated leader with a desire to foster high-performing teams
• Ability to work collaboratively across diverse teams and independently
• Confident in presenting and leading executive-level discussions

Skills

• Program Management
• Portfolio Management
• Digital Transformation
• User Experience
• Modern Technology
• Executive-level Communication
• Stakeholder Management
• Budget Management
• Resource Allocation
• Scope Management
• Risk Mitigation
• Strategic Planning
• Cross-functional Team Leadership
• Workshop Facilitation
• Presentation Skills
• Analytical Skills
• Data-driven Decision Making

Location

• Remote

Work Type

• Hybrid
• Flexible Working Hours
• Work from Home Flexibility

Experience Level

• Senior Specialist
• 5+ years of relevant experience

Salary/Compensations

• $100,000 to $115,000

Benefits

• Comprehensive Health & Wellness Benefits Package
• Socials, Outings & Retreats
• Retirement Planning
• Parental Leave Program
• Culture of Learning & Development
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs

About the Company

• Konrad is a next generation digital consultancy dedicated to solving complex business problems for global clients with creative and forward-thinking solutions.
• Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world.
• We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

Equal Opportunity

• Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment.
• If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.