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About the Role

As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities. We experiment with open-source solutions, modern cloud architectures, and AI solutions, embracing enterprise agile methodologies. Our commitment to AI innovation drives smarter decision making and enhances how we build and operate our platforms and applications. We encourage and support your professional development, helping you advance technical skills, contribute innovative ideas, and satisfy intellectual curiosity while delivering real business impact.

Responsibilities

Own and operate enterprise chat platforms supporting the firm globally.
Lead strategy, planning, and execution of chat platform transitions, partnering with front office, compliance, and technology teams.
Design transition approaches that reduce friction for end users, including coexistence patterns, history preservation, identity and directory mapping, integration migrations, and phased cutover plans.
Administer and optimize chat platform environments, including user provisioning, room and channel governance, and integration with internal systems.
Partner with stakeholders to ensure chat platforms operate in line with applicable regulatory and recordkeeping requirements.
Work with information security and compliance partners to support appropriate controls and governance across chat platforms.
Automate provisioning, configuration, governance workflows, and operational runbooks.
Develop end-user enablement materials, lead phased rollouts, and partner with communications and training teams to drive adoption.
Manage day-to-day vendor relationships for chat platforms, including roadmap reviews, escalations, and contract and license discussions.
Lead incident response for production issues, participate in on-call rotations, and improve post-incident processes and documentation.

Requirements

Bachelor’s degree in computer science, engineering, or a related technical field.
8 years of experience working with enterprise chat platforms in regulated environments.
5 years administering chat platforms in production, including federation, regulated data workflows, bot frameworks, and API integrations.
Working knowledge of Microsoft Teams administration, including Teams policies, channels, federation, Graph API, and the broader Microsoft 365 ecosystem.
Proven ability to facilitate integration and automation requests end-to-end without performing application development.
Working familiarity with chat platform APIs, bot frameworks, and webhooks to triage issues, validate vendor work, and write light scripts for administration and troubleshooting.
Experience supporting chat platform integrations in a regulated environment, with awareness of applicable recordkeeping and archiving requirements.
Strong change management instincts, with the ability to translate technical concepts into clear user-facing communications, training, and adoption plans.
Strong communication and collaboration skills with experience leading technical discussions.
Ability to work onsite in New York or Stamford, CT.
Commitment to the highest ethical standards.

Skills

Microsoft Teams administration
Microsoft 365 ecosystem
Chat platform APIs
Bot frameworks
Webhooks
Integration and automation
Change management
Communication
Collaboration

Location

New York
Stamford, CT

Work Type

Onsite

Experience Level

8 years of experience working with enterprise chat platforms in regulated environments
5 years administering chat platforms in production

Education Level

Bachelor’s degree in computer science, engineering, or a related technical field

Salary/Compensations

$200,000-$250,000 (USD)

Benefits

Fully-paid health care benefits
Generous parental and family leave policies
Mental and physical wellness programs
Volunteer opportunities
Non-profit matching gift program
Support for employee-led affinity groups representing women, minorities and the LGBT+ community
Tuition assistance
A 401(k) savings program with an employer match

About the Company

Point72 is a leading global alternative investment firm led by Steven A. Cohen.
Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies.
We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth.
For more information, visit https://point72.com/.