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About the Role

Intelligent Change is seeking a dynamic Amazon Marketplace Manager to maximize product performance, implement effective marketing strategies, and drive profitability across multiple marketplaces. This role involves day-to-day management of sales, promotions, advertising, and forecasting for the brand's product portfolio, contributing to empowering individuals to transform their lives.

Responsibilities

• Identify, evaluate, and execute profit maximization activities to achieve financial targets through marketing, sales, and merchandising strategies.
• Manage and track product performance and profitability across all marketplaces through organic and paid activities.
• Optimize content listings to improve page rank, SEO, and sales by performing keyword and competitor analyses, enhancing product details, and collaborating with the Creative team for visual assets.
• Manage and optimize daily PPC campaigns (Sponsored Products, Sponsored Brands, Sponsored Display) for the assigned product portfolio in line with KPIs.
• Execute marketing deals, promotions, coupons, and promo codes, reporting on key metrics.
• Improve product performance and market share growth through opportunity analysis, including market research, voice of the customer, and competitive research.
• Track fulfillment metrics and communicate with the Operations Lead to forecast, oversee, and manage product inventory levels to maintain premium shipping eligibility.
• Report and analyze marketplace performance and operating metrics daily and weekly, including sales, profitability, account health, feedback, policy compliance, shipping, and brand performance.
• Interact with the Customer Service team to respond to customer complaints and requests for technical product information.
• Work with Amazon Seller Support to create cases, monitor logs, and resolve issues.
• Collaborate with cross-functional teams (marketing, product development, operations, customer service) to ensure alignment and success on Amazon.
• Stay up-to-date on Amazon policies, trends, and best practices to maintain excellent Account Health status.

Requirements

• Proven track record of growing sales and profitability on Amazon, running a $10m+ Amazon scale.
• Minimum 3 years of experience running an e-commerce Amazon Seller Central environment.
• Experience running high volumes of SKUs.
• Background in consumer goods and office products industries preferred.
• Social media and marketing skills are desired.

Skills

• Proven data management and analytical skills.
• Proficient in Excel.
• E-commerce and digital marketing experience.
• Ability to work independently, adapt to a fluid environment, and manage time effectively across multiple projects.
• Experience in setup, management, and optimization of paid campaigns (Sponsored Products, Sponsored Brands, Sponsored Display).
• Highly detail-oriented, organized, and efficient.
• Excellent written and oral communication skills.
• Experience in the wellness & mindfulness space is a plus.
• Some experience working with Helium10/Jungle Scout.
• SEO knowledge a plus.

Work Type

• Flexible work hours

Salary/Compensations

• Competitive compensation

About the Company

• Intelligent Change guides people toward a more mindful way of living.
• Our tools help to create positive change and help people realise their full potential and live a happier, more fulfilling life.
• We’re a team united by our shared values of positive attitude, growth mindset and extreme ownership.

Equal Opportunity

• At Intelligent Change, we are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported.
• We believe that diversity in our workforce enhances our ability to serve our customers and fosters innovation and creativity.
• We welcome applications from all qualified individuals, regardless of race, color, ethnicity, national origin, gender, gender identity or expression, sexual orientation, age, disability, marital status, or any other characteristic protected by law.
• Our hiring practices are based solely on qualifications, merit, and business needs.
• We encourage candidates from all backgrounds to apply and join us in building a more inclusive future.