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About the Role

Oversee and maintain the successful operation of the Individualized Residential Alternative/Intensive Care Facility serving Individuals with Developmental Disabilities. Expected to carry out responsibilities with professionalism, forward-thinking, and as a positive role model.

Responsibilities

• Demonstrate ability to problem solve, multi-task, and conduct research to resolve program concerns in a timely manner.
• Be available on-call 24/7 for emergent needs, triage, and support, with a flexible schedule and availability to deploy to the site as needed.
• Exhibit effectiveness in handling crisis situations, deploying resources, and communicating effectively to required parties.
• Provide training, direction, and supervision to Direct Support Professionals and the Assistant Manager.
• Maintain meticulous records to track attendance, compliance, and outcomes.
• Maintain own training compliance.
• Coordinate all services for Individuals, including linkages to day treatment, medical, psychiatric, and financial services, considering Individual choice.
• Ensure the program is prepared for External DQI Audits and conduct regular self-audits of records.
• Oversee and implement agency medication protocols, working collaboratively with staff and RN/LPN to ensure OPWDD Medication protocols are followed.
• Conduct mandatory staff meetings at least once per month with a prepared agenda and maintain minutes and sign-in sheets.
• Attend monthly Managers’ meetings, arriving timely and prepared to present program updates.
• Develop specific Residential Habilitation Plans/LRO/SRO for individuals, working with the Case Manager/QIDP to conduct reviews every six months.
• Maintain active target dates on the Residential Habilitation Plan/LRO/SRO necessary for service delivery.
• Coordinate the implementation of Residential Habilitation Goals LRO/SRO, including staff assignments, data collection, progress notes, and billing requirements.
• Work collaboratively with the clinical department (BIS) to complete/oversee ABC sheets and other behavioral tracking mechanisms, ensuring Behavior Plans are implemented.
• Maintain records and submit according to program due dates.
• Utilize Precision Care for all documentation and create monthly summaries based on progress notes.
• Identify areas of concern and appropriately address them with assigned team members.
• Manage staff schedules, required trainings, and the staff onboarding process.
• Participate in the interview process, documenting applicant tracking forms and forwarding to HR within 24 hours.
• Assist in actively recruiting for new team members as necessary.
• Approve timesheets via PayCom every Sunday for all assigned employees.
• Participate in the admission/discharge process, including trial visits and 30-day discharge follow-up reports.
• Confidently represent the agency to other service providers and community groups.
• Oversee cooking needs with healthy menu planning, food shopping/ordering, and meal preparation, incorporating dietary needs.
• Review the weekly menu, making any needed changes.
• Submit Weekly Food ledgers/receipts and Monthly Recreational receipts, van logs/receipts, etc.
• Maintain documentation of annual/bi-annual medical appointments.
• Accompany residents on medical appointments utilizing agency vehicle; assign to Residential staff where possible.
• Commit to professional development.
• Exercise sound judgment always.
• Keep up with a multitude of emails via Microsoft Outlook.
• Perform other duties via Microsoft Suites (Excel, Word, Teams).
• Effectively manage time, organize workspace, and demonstrate proactive planning/prioritization to accomplish responsibilities.
• Ensure organization of monthly recreation activities to promote independence, wellness, and community integration.
• Establish and maintain professional, interpersonal relationships.
• Develop constructive and cooperative working relationships.
• Efficiently handle complaints, settle disputes, resolve grievances, and offer mediation of staff and individuals.

Requirements

• A H.S Diploma (Bachelor’s degree Preferred) with at least three (3) years’ experience working with the Developmentally Disabled population.
• Graduate from an accredited college or university with a degree in the field of human services preferred.
• Occasional lifting of 50 lbs.

Skills

• Problem-solving
• Multi-tasking
• Research
• Crisis management
• Effective communication
• Supervision
• Record keeping
• Training
• Medication protocols
• Staff meeting management
• Residential Habilitation Plan development
• Behavioral tracking
• Documentation
• Staff scheduling
• Recruitment
• Time management
• Organization
• Proactive planning
• Prioritization
• Interpersonal relationship building
• Conflict resolution
• Mediation
• Menu planning
• Food shopping
• Meal preparation
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Microsoft Teams

Location

• Greenport, NY

Work Type

• On-call
• Flexible schedule
• Occasional work outside

Experience Level

• 3+ years experience working with the Developmentally Disabled population

Education Level

• High School Diploma
• Bachelor's degree preferred
• Degree in human services preferred

Salary/Compensations

• $67,800.00 - $67,800.00 per year

About the Company

• IRA/ICF Residential Manager