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About the Role

A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary documentation, scheduling, and communication with customers and third-party service providers. This role requires strong organizational skills and attention to detail, as well as excellent communication skills to manage relationships with customers and ensure their satisfaction.

Responsibilities

• Coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels
• Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
• Track and monitor shipments, providing regular updates to customers on the status of their shipments
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• All other duties as assigned.

Requirements

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in Freight Forwarding is highly desirable
• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred
• Fluency in English is required
• Knowledge of additional languages is a plus

Skills

• Mathematical Skills
• Ability to perform basic mathematical calculations, such as calculating costs and rates
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast-paced environment
• Knowledge of air freight logistics and customs regulations
• Understanding of trade laws and regulations

Location

• San Francisco, CA

Work Type

• Full Time

Experience Level

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in Freight Forwarding is highly desirable

Salary/Compensations

• $26.65- $33.31 per hour

Benefits

• Medical, prescription, dental, vision, and life insurance
• Flexible spending accounts (FSAs)
• Health savings accounts (HSAs) (for eligible plans)
• Short- and long-term disability coverage
• Wellness resources
• Employee Assistance Program (EAP) services
• 401(k) plan with company matching contributions of up to 5%
• Various paid time off programs
• Paid company holidays

About the Company

• In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, DSV adds value to its customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. DSV works every day from its many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Its reach is global yet its presence is local and close to its customers.
• Working at DSV means playing in a different league. As a global leader in transport and logistics, DSV has been on an extraordinary journey of growth. DSV aims to grow together as it continues to innovate, digitalize and build on its achievements. With close to 150,000 colleagues in over 90 countries, DSV works every day to offer solid services and meet its customers’ needs and help them achieve their goals. DSV believes the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals.
• At DSV, performance is in its DNA. DSV employees don’t just work – they aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. DSV values inclusivity, embraces different cultures and respects the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Equal Opportunity

• DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.
• If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.
• If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.
• DSV reserves the right to defer or close a vacancy at any time.