Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

CHANEL is seeking a Senior Group Director, High-End Sales & Distribution for the Watches & Fine Jewelry (WFJ) Division in New York. This role is responsible for defining and executing the commercial strategy for High Jewelry and High Watchmaking across the US, driving business growth and elevating CHANEL's position in the high-end luxury market. The role also involves building and developing a high-performing team of High-End sales experts and collaborating across departments to deliver a seamless "One Brand" strategy and exceptional client experience.

Responsibilities

Design and implement the sales and distribution strategy for High Jewelry and High Watchmaking in the US.
Develop and execute long-term strategies for high jewelry and high watchmaking, defining clear KPIs.
Drive revenue through private in-store appointments and high-profile client events.
Set and track sales targets by channel and product category.
Provide data analysis and business reporting with strategic recommendations.
Contribute to monthly business reviews for the US President and Management Committee.
Lead and coach a community of experts in gemstones and storytelling.
Develop the existing team and recruit high-end sales talent.
Implement structured assessments and create clear career pathways into High-End roles.
Partner with US WFJ departments, US Fashion, and Global WFJ teams to align actions with regional market needs and optimize the "one brand" strategy.
Ensure alignment on high jewelry & high watchmaking assortment, events plan, client engagement plan, and education touchpoints.

Requirements

Strong ability to work cross-functionally across departments.
Agile and flexible leader who adapts quickly to changing business conditions.
Inspirational leadership with the ability to motivate and develop a growing team.
Experience managing multiple distribution channels and understanding their dynamics.
Strong understanding of the diversity and nuances of the US market and clientele.
Strong organizational and presentation skills.
Excellent oral and written communication skills.
Strong strategic vision and business acumen.
Ability to travel domestically and internationally as business requires.

Skills

Luxury retail or high-value asset transactions
Gemology
Jewelry manufacturing
Historical provenance
Managing budgets
Financial forecasting
P&L management for high-margin categories
Building and developing a high-performing team
Cross-functional collaboration
Watches
Precious jewelry
High jewelry
Communication
Relationship-building
Strategic vision
Business acumen

Location

New York
NY office-based

Work Type

Partially Remote
Office presence

Experience Level

10–15+ years of progressive leadership

Education Level

Bachelor’s degree in business, marketing, or design-related field

Salary/Compensations

175,000 through 250,000

Benefits

Wellbeing resources
Dedicated paid time off for wellbeing (2-week August Office Closure)
Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

About the Company

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches.
Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.
At present, Chanel employs more than 32,000 people worldwide.
As an independent company, its core values are grounded in: Exceptional creation and client experience, Nurturing human potential, Having a positive impact – on people, the environment and communities around the world.
As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.
It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.
This means everyone can grow, continue to be inspired and feel included, now and in the future.
The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Diversity and Inclusion: At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all.
We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community: CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer through CHANEL Community.
CHANEL also matches employee donations to select charitable organizations.
Sustainability: CHANEL Mission 1.5° is our climate action plan.
It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture: We are committed to extending our legacy of cultural engagement.
Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.
US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation Chanel: Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.
Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
Career and Leadership Development: We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

Equal Opportunity

We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.