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About the Role

Carefirst Seniors & Community Services Association is seeking a Care Coordinator to join their Home Care Team. This role involves providing client-centered care, coordinating individualized care plans, and managing resources for seniors and other clients with various challenges.

Responsibilities

• Provide client-centered care through processing referrals, clients needs assessments and ongoing case management
• Develop, initiate, and coordinate individualized care plans for eligible clients and provide ongoing resource management and discharge planning as appropriate
• Dispatch and schedule workers to provide in home services; communicate effectively with clients and/or their families if a scheduling conflict arises
• Provide supervision to Personal Support Workers, including performance management and field support
• Provide conflict resolution between client and personal support worker where appropriate
• Support client and caregiver by providing information and referrals to other Carefirst services or external community resources as required
• Foster positive relationships with HCCSS and other referral sources to promote service awareness, increase referrals to Carefirst services and programs, and identify and build service opportunities

Requirements

• Degree or post-secondary Diploma in Social Work, Social Services, Nursing/Practical Nursing, Community Services or related disciplines
• 1 to 2 years’ experience in a community-based organization working with seniors
• Outstanding assessment skills with good judgement in understanding clients’ needs
• Excellent problem solving and troubleshooting skills
• Excellent organizational, interpersonal, and communication skills
• Proficient computer skills; knowledge of Microsoft Office, InterRAI Cha, and AlayaCare is an asset
• Fluent in English, and ability to speak a second language that reflects the community served, e.g. Cantonese, Mandarin, is an asset
• A valid vulnerable sector police record check completed within one year
• Valid driver's license and access to a reliable vehicle is an asset

Skills

• Microsoft Office
• InterRAI Cha
• AlayaCare
• Cantonese
• Mandarin

Location

• Scarborough
• York Region

Work Type

• Full Time Permanent

Experience Level

• 1 to 2 years’ experience

Education Level

• Degree or post-secondary Diploma in Social Work, Social Services, Nursing/Practical Nursing, Community Services or related disciplines

Salary/Compensations

• $48,000 - $56,000 annually

Benefits

• Dental Care
• Extended Health Care
• RRSP match
• Comprehensive Orientation Program
• Training and Education Subsidy

About the Company

• Carefirst Seniors & Community Services Association is a non-profit charitable community services agency established since 1976.
• Our spectrum of services has grown from the delivery of Chinese meals-on-wheels service to a full range of community support services, covering the whole Greater Toronto Area.
• With a staff of more than 550 members (including full-time and part-time staff) and the help of a pool of 850 active volunteers, we serve over 15,000 clients a year, including seniors, adults, youth with physical, social, emotional and health challenges. 3,000 of whom are “home-bound” and frail.

Equal Opportunity

• Carefirst is an equal opportunity employer.
• We are also committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange a reasonable and appropriate accommodation.