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About the Role

This role involves creating effective, user-friendly, and visually appealing interfaces, and designing the overall functionality of a product to ensure a great user experience, iterating based on user testing.

Responsibilities

• Create effective, user friendly and visually appealing interfaces.
• Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.
• Design user interfaces for v

Requirements

• Relevant experience creating GUI designs based on user interaction and performance.
• Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications.
• Ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users.
• Managing end-to-end user research from recruiting to synthesis.
• Proficiency with design and prototyping tools.
• Thorough understanding of the limitations and appropriate use of web development technologies.
• Experience in designing online programs with emphasis in the emotional aspects of human experience.
• Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing.
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces.
• Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces.
• Experience identifying design problems and devising elegant solutions.
• Experience making strategic design and user-experience decisions related to core, and new, functions and features.
• Experience gathering user feedback to configure existing interfaces.
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience.
• Excellent understanding of user research methods and their application in service design.
• Strong proficiency in service design tools and techniques (e.g., journey mapping, service blueprinting, personas).
• Expertise in creating and interpreting customer journey maps and service blueprints to visualize service interactions.

Skills

• Figma
• Canvas
• Accessibility testing
• Ontario Design system
• Digital service standard
• Complex design challenges
• Legacy systems
• Nuanced stakeholder/approval relationships
• Designing with accessibility in mind
• WCAG 2.1 AA requirement
• Public Service/OPS experience
• Design Thinking
• Lean Six Sigma

Location

• 222 Jarvis St, Toronto, Ontario

Work Type

• Onsite

Experience Level

• Senior

About the Company

• Client: Government Services Integration Cluster
• Province of Ontario