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About the Role
HZ Electric Supply, an affiliate of USESI, is looking for a motivated and enthusiastic Counter Sales Associate to join their team in Kingston, NY. This role involves assisting customers, managing sales orders, providing quotes, and supporting warehouse operations.
Responsibilities
- Assist customers promptly at the sales counter, by phone, and through email.
- Create and manage sales orders, returns (RGAs), and inventory transfers.
- Provide quotes, place and process orders, and support walk-in customers.
- Maintain a clean and organized counter and warehouse area.
- Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
- Proactively track and follow up on orders to ensure customer satisfaction.
- Operate warehouse equipment safely and follow all company procedures.
- Expand customer base and grow counter sales and profits.
- Perform other duties assigned by the manager.
Requirements
- High school diploma or equivalent required.
- Prior customer service experience is essential.
- Electrical product knowledge is strongly preferred.
- Strong communication and problem-solving skills.
- Basic math skills and comfort using web browsers and data entry tools.
- Must be able to lift up to 50 pounds and work in warehouse conditions.
- Eagerness to learn and thrive in a team-oriented environment.
Skills
- Customer service
- Sales order management
- Return authorization management
- Inventory transfer management
- Quoting
- Order processing
- Warehouse operations
- Communication skills
- Problem-solving skills
- Basic math skills
- Web browser proficiency
- Data entry
- Equipment operation
Location
- Kingston, NY
Work Type
- Full-time
Education Level
- High school diploma or equivalent
Benefits
- Medical, Dental, Vision, Rx coverage
- Paid Parental Leave
- TeleMedicine
- Matching 401(k)
- Company-paid Life Insurance + (AD&D)
- Supplemental Life Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Employee Assistance Program (EAP)
- Choice of Voluntary Benefits including identity theft
About the Company
- U.S. Electrical Services, Inc. (USESI) is the Nation's Largest Independent Electrical Distributor with over 100 years of expertise, $150M+ in inventory, and the power of 2,000+ dedicated employees across 150 locations.
- As a family of 14 regional businesses, USESI thrives on innovation and teamwork, empowering its people to shape the future of the electrical industry.
Equal Opportunity
- It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.
- USESI is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, please contact the Human Resources department at hrecruiter@usesi.com.