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About the Role
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
Responsibilities
- Consistently offers professional, engaging and friendly service
- Maintenance of liquors, garnishes, glassware in work area
- Accurate and timely production of customer orders and server orders
- Articulate, friendly mannerisms with guests and associates
- Ability to deal and work with associates gracefully, even while under pressure
- Maintains clean work area and cleans glasses and miscellaneous items according to health department specifications
- Keep all working areas in a clean and safe condition
- Adherence to all company policy and standards of customer service
- Maintain cleanliness and stocking of Beverage store room
- Insure Bartenders have adequate glassware, garnishes, beverages, and supplies at all time
- Assist Bartenders with guest service at any busy period
Requirements
- Previous bartending experience preferred
- Excellent knowledge of all beverage products
- Previous point of sale system experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 20 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
Skills
- Excellent communication skills
- Organizational skills
- Interpersonal skills
- Problem solving abilities
Location
- Austin
Work Type
- Full-Time
- Permanent
Benefits
- Paid time off
- Medical, Dental and Vision Insurance
- 401k
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
About the Company
- Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.
- We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
- By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
- Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
- A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Equal Opportunity
- Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V