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About the Role

The Front and Back Service Operator is responsible for general production duties in a food manufacturing environment, following strict quality and safety standards. Successful candidates will contribute improvement suggestions and ideas to facility success, demonstrating adaptability and a team-oriented approach in a fast-paced setting.

Responsibilities

• Verify incoming materials using production schedule and BOM to ensure integrity and traceability.
• Request, retrieve, and stage materials to the line within QA and GMP specifications.
• Maintain a safe work record.
• Ensure traceability and accuracy of materials usage paperwork and verification signatures.
• Properly label and accurately inventory return materials to DSW.
• Rotate between Back Service and Front Service positions at the determined frequency.
• Successfully complete current written and hands-on training requirements for BR5a classified positions.
• Communicate any quality issues and concerns.
• Clear denester jams and perform basic operation using proper safety precautions.
• Hand pack and load cases to palletizer when needed (Back service).
• Support run-through breaks when needed.
• Qualify for basic operation of equipment, including jam clearing, stopping and restarting, loading materials, and basic operation and troubleshooting, using proper safety precautions.
• Help maintain housekeeping of areas (pallets, etc.).
• Complete and verify proper start-up and shutdown procedures.
• Sanitize all related machinery, workstations, equipment, and floors, including disassembly and reassembly of parts.
• Perform post-cleaning inspections of cleaned areas.
• Operate Big Joe/Walkie, Scissors Lift, Fall Protection, and ladders, and perform required daily safety inspections and battery changes.
• Dispose of all trash and recyclable materials in the production area.
• Remove all products and components from the work area and place them in appropriate storage areas prior to sanitation.
• Safely handle all chemicals and associated equipment used in cleaning, rinsing, and sanitation.
• Periodically clean the Lunchables room and all related material and storage areas.
• Maintain housekeeping of the area, including cleaning/sanitizing equipment as needed and at the end of the shift.
• Participate in the QRMP yearly audit and assist in developing procedures and corrective actions.

Requirements

• Able to work on weekends, holidays, and commit to mandated overtime.
• Must have strong communication skills.
• Prior manufacturing experience is helpful.

Skills

• Adaptability
• Team-oriented
• Safety-conscious
• Quality-oriented
• Communication skills

Location

• Avon, NY

Work Type

• Hourly Union Position
• Full-time

Experience Level

• Entry Level

Education Level

• High school diploma or equivalent experience or general education diploma (GED)

Salary/Compensations

• Hourly pay starting at $21.54/hr
• A $1.25 shift differential for second or $2.50 shift differential for third shift.

Benefits

• Medical, Dental, Vision, Health Reimbursement Account/Health Savings Account.
• Fidelity 401k Savings Plan, with Company match.
• Pet Insurance.
• Employee Assistance Program (EAP).
• Company paid Life Insurance.
• Company paid Short-term disability.
• Paid Vacation Time.
• Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future.
• Events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle.

About the Company

• Kraft Heinz is a global food company with a delicious heritage, delivering the best taste, fun, and quality to every meal table.
• The company is on a mission to disrupt the global food industry through consumer obsession and unexpected partnerships.
• Employees are connected by a culture of ownership, agility, and endless curiosity.
• Kraft Heinz believes in being good humans, working to improve the company, communities, and planet.

Equal Opportunity

• Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type.
• All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.
• Applicants who require an accommodation to participate in the job application or hiring process should contact NATAI@kraftheinz.com or NAZTAOps@kraftheinz.com.