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About the Role

As the first dedicated Instructional Designer, you will build scalable, high-quality learning experiences for employees and customers by transforming product knowledge and training expertise into engaging content. This hands-on role offers creative ownership and influence over learning at Asure, working across the full design lifecycle from needs analysis to iteration.

Responsibilities

• Lead the end-to-end design of learning programs including onboarding, product knowledge, role-specific skills, and manager development.
• Build engaging eLearning modules, job aids, facilitator guides, assessments, and blended learning experiences.
• Work directly with subject matter experts to translate role responsibilities, workflows, policies, and product usage into learner-centered training.
• Apply adult learning principles and instructional design frameworks to all work.
• Build digital learning content using tools such as Articulate Storyline/Rise, Camtasia, or similar platforms.
• Incorporate real-world role scenarios and practice opportunities to reinforce learning transfer.
• Establish and own the authoring tool workflow and content standards.
• Partner with the LMS admin to ensure content is well-structured, easily navigable, and maintained.
• Build templates and reusable assets to increase content production efficiency.
• Partner with HR Business Partners and business leaders to conduct learning needs analysis.
• Translate business problems into learning solutions and identify when training is not the appropriate solution.
• Present design proposals and work-in-progress to stakeholders and incorporate feedback.
• Define success criteria for every program designed.
• Use learner feedback, completion data, and business outcomes to iterate and improve content.
• Contribute to building a measurement framework for the L&D function.
• Maintain and update learning content to reflect evolving processes, systems, and role expectations.

Requirements

• 3-5 years of instructional design experience, ideally in a SaaS, tech, or professional services environment.
• Proficiency with at least one major authoring tool (Articulate 360, Adobe Captivate, or equivalent).
• Strong grasp of adult learning theory and practical experience applying different design methodologies.
• Experience conducting learning needs analysis and translating findings into a content plan.
• Ability to manage multiple projects simultaneously and work independently.
• Strong communication and stakeholder management skills.
• A portfolio of work demonstrating range: eLearning, facilitator-led content, job aids, and blended programs.
• Experience in HR software, HCM, or a similarly complex B2B product environment.
• Familiarity with LMS administration.
• Experience building content for both internal audiences and external customers/clients.
• Some exposure to learning analytics or evaluation frameworks (Kirkpatrick or similar).

Skills

• Instructional Design
• eLearning Development
• Adult Learning Principles
• ADDIE
• SAM
• Articulate Storyline/Rise
• Camtasia
• Needs Analysis
• Content Strategy
• Stakeholder Management
• Learning Measurement
• LMS Administration
• Learning Analytics

Location

• Austin, TX
• Nashville, TN
• Burlington, VT
• Cherry Hill, NJ
• Rochester, NY
• Tampa, FL
• Atlanta, GA
• Santa Ana, CA

Work Type

• Full-time

Experience Level

• 3-5 years

Salary/Compensations

• $75,000-$85,000

Benefits

• Medical
• Dental
• Vision
• HSA
• FSA
• Company paid Basic Life Insurance
• A+D
• Long-Term Disability
• Short-Term Disability
• 401K Program with 3% safe harbor contribution
• Employee Stock Purchase Program
• Fitness Reimbursement Program
• Self-Managed PTO

About the Company

• Asure provides Human Capital Management (HCM) software and services to help companies grow.
• Our mission is to help customers grow by maximizing their human capital, foster employee growth personally and professionally, build community relationships, and grow shareholder value.
• Our vision is to be the most trusted Human Capital Management resource for entrepreneurs.
• Our values include embracing change, leading with integrity, owning the outcome, delivering awesome, and being a good human.

Equal Opportunity

• We are an equal opportunity employer.
• All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time.