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About the Role

This is a dynamic opportunity to grow your career while shaping the resident experience in one of the city’s most sought-after communities. In this key leadership position, you’ll play a vital role in the daily operations of the property—driving leasing success, enhancing resident satisfaction, overseeing financial performance, and supporting a high-performing team.

Responsibilities

• Provides support to the Property Manager in the day-to-day activities.
• Address the concerns of current and prospective residents in a friendly and professional manner.
• Manage the operations team, setting and elevating the standard on how the team communicates with residents.
• Conducts Tours and leases units as required.
• Train team members, modeling effective sales and service techniques.
• Leads rent collection efforts, specifically with delinquent residents.
• Assist the Property Manager in managing the property’s budget by making sound fiscal decisions to increase the net operating income of the community.
• Create and distribute monthly resident newsletter.
• Coordinate monthly events for residents.
• Maintain the accuracy of resident ledgers and files.
• Complete unit Inspections during move-in and move-outs, walking units and the community as needed.
• Fills the role of acting Property Manager in their absence.
• Maintains and safeguards all company tools and equipment

Requirements

• Post-secondary courses in property management or related field required.
• 3 + years of related Property Management Experience
• Strong Microsoft Office Skills
• Functional knowledge of various Social Media tools and best practices.
• Previous experience as a Property Administrator, financial reports and budgets is considered an asset.
• Have a dedication to providing and modeling exceptional service.
• Demonstrate capacity for collaboration, with ability to work cross-functionally in fast-paced, matrixed and ambiguous environment.
• Be a self-motivated individual with a sense of urgency, a demonstrated work ethic and integrity.
• Excellent time management and organizational skills, with the ability to prioritize and shift tasks quickly as well as to work independently.
• Excellent interpersonal, communication and facilitation skills with the ability to influence leadership regarding proposed strategies.
• Effective problem-solving skills, with the ability to adapt to changing needs.

Skills

• Microsoft Office
• Yardi
• Social Media tools
• Property Administration
• Financial reports
• Budgets
• Sales techniques
• Service techniques
• Time management
• Organizational skills
• Interpersonal skills
• Communication skills
• Facilitation skills
• Problem-solving skills

Location

• Yonge and Eglington

Work Type

• Full-time

Experience Level

• 3+ years of related Property Management Experience

Education Level

• Post-secondary courses in property management or related field

Benefits

• Total compensation and benefits package

About the Company

• At Rhapsody, we’ve built our company culture around our core values of Respect, Integrity, Dedication and Transparency.
• Every team member plays a vital role at Rhapsody, so we provide them with the training, support and tools needed for success.
• Rhapsody offers exceptional career paths and joining our team can lead to an exciting and fast-paced career.
• We are looking for true team-players who want to learn and advance in the industry.
• Rhapsody values diversity and is committed to equal opportunity in employment.
• At Rhapsody, success is about more than having a healthy bottom line, and we are committed to making Rhapsody an amazing and unique place to work for each member of our team.

Equal Opportunity

• Rhapsody values diversity and is committed to equal opportunity in employment.