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About the Role

We are looking for a Commercial Planning Manager to join the Parcels Planning team. This role is central to planning, forecasting, and trading the Parcels business. You will design planning methodologies, forecasting frameworks, and analytical approaches to translate commercial goals into evidence-based plans, partnering with Data Scientists to guide business direction and ensure robust planning foundations for growth. The team utilizes commercial judgment alongside statistical modeling, causal inference, AI, and decision science to enhance business decisions. You will own the commercial planning methodology for budgeting, rolling forecasting, latest estimates, and scenario planning, ensuring outputs are statistically sound, commercially relevant, and operationally actionable. You will collaborate with Commercial leaders, Logistics, Finance, and country teams to maintain a clear view of demand, revenue, margin, and the actions required to meet targets. This role focuses on transforming commercial planning through statistical modeling, causal analysis, AI-assisted workflows, and automation to create a faster, more accurate, and scalable planning capability. We are seeking candidates with practical experience using AI tools like Claude, ChatGPT, or Gemini to improve budgeting, forecasting, planning, or analytical processes, such as enhancing forecast accuracy, automating variance analysis, or generating planning commentary.

Responsibilities

Redesign the budget and forecasting process using better data, smarter tools, automation, and AI-assisted workflows.
Utilize AI tools practically to improve planning accuracy, reduce manual work, validate assumptions, generate insights, and simplify forecasting.
Transform commercial planning by combining statistical modeling, causal analysis, AI-assisted workflows, and automation to build a faster, more accurate, and scalable planning capability.
Lead core commercial planning processes, including budgeting, 4+8 forecasting, monthly latest estimates, and re-forecasting cycles.
Develop a clear view of expected performance across key markets, identifying risks, opportunities, and necessary actions.
Partner with Commercial and country teams to understand market performance, customer demand, sales trends, pricing, conversion, and order behavior.
Conduct ad hoc commercial deep dives into areas such as demand, revenue, AOV, margin, item availability, market trends, and customer behavior.
Collaborate with Finance to ensure forecasts are commercially grounded, clearly explained, and aligned with business targets.
Support the AD of Planning in strengthening the Parcels planning rhythm through clearer reporting, better governance, and improved decision-making forums.

Requirements

Experience in commercial planning, business planning, trading, merchandising, demand planning, finance, strategy, or a similar commercially focused role.
Experience designing, implementing, and improving large statistical forecasting models and translating them into actionable commercial forecasts.
Practical understanding of responsible AI use in business planning, including its value and the need for human judgment, governance, and validation.
Practical experience using AI tools such as Claude, ChatGPT, Gemini, or similar to improve budgeting, forecasting, planning, reporting, or analytical processes.
Strong understanding of forecasting methodologies including time series forecasting, regression modeling, seasonality, trend decomposition, and demand sensing.
Experience evaluating forecast accuracy using statistical measures like MAPE, WAPE, RMSE, or bias.
Experience improving planning processes through automation, AI-assisted workflows, better data structures, or more scalable tools.
Strong analytical skills with the ability to interpret large datasets and derive clear commercial insights.
Comfortable working with commercial KPIs such as revenue, margin, pricing, demand, conversion, and forecast accuracy.
Strong Excel or Google Sheets skills.
A strong commercial mindset, capable of linking numbers to business decisions.
Good stakeholder management skills, with confidence working across Commercial, Finance, Data, Logistics, and country teams.
A structured and organized approach, with the ability to bring clarity to complex or ambiguous topics.

Skills

Statistical modeling
Causal inference
AI
Decision science
Budgeting
Rolling forecasting
Latest estimates
Scenario planning
Time series forecasting
Regression modelling
Seasonality
Trend decomposition
Demand sensing
Forecast accuracy evaluation
Automation
AI-assisted workflows
Data analysis
Commercial KPI analysis
Excel
Google Sheets
Looker
SQL
Python
Apps Script
Stakeholder management

Location

Remote
Hybrid

Work Type

Hybrid working

Experience Level

Commercial planning experience
Business planning experience
Trading experience
Merchandising experience
Demand planning experience
Finance experience
Strategy experience

Benefits

Flexible Work & Time Off
Hybrid working from offices, at home or abroad
Extra parental leave and days off beyond local legislation
Option to take an extra week of unpaid leave
Health insurance and pension plans (subject to country of employment)
Additional days off for significant life events
Regular social events
Coffee, snacks, and fully-equipped kitchens
Monthly free Surprise Bag
Paid volunteer time through Shareback volunteering programme
Involvement in Employee Resource Groups (ERGs)

About the Company

Too Good To Go operates the world's largest marketplace for surplus food, connecting food businesses with consumers to purchase food at over 50% off retail value.
The company develops educational tools, offers an end-to-end surplus food management solution, and advocates for legislation to reduce food waste.
Too Good To Go has a community of 133 million registered users and over 261,000 active partners across 20 countries.
The community has saved over 517 million meals, avoiding more than 1.4 million tonnes of CO2e.
Too Good To Go is a certified B Corp social impact company.
The company has been recognized by Fast Company as one of the World's Most Innovative Companies and World Changing Ideas.
Too Good To Go was included in TIME’s 100 Most Influential Companies.
The company won Apple’s Cultural Impact Award.

Equal Opportunity

We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need.
If you need reasonable accommodation at any point in the application or interview process, please let us know.