About the Role
The Location Manager is a critical leader responsible for overseeing the day-to-day operations at their location(s). This role requires a full understanding of all aspects of the location, building positive client relationships, and increasing efficiencies and business within delivery operations. Key priorities include client relationship building, recruiting, and securing 100% of client business in each location.
Responsibilities
- Focus on relationship with client in order to gain 100% of appliance delivery business
- Focus on Independent Contractor Partnerships (Profitability & Compliance)
- Achieve goals set forth by the client & Hub Group Final Mile
- Develop and hold your staff accountable (if applicable)
- Continuously recruit and retain Independent Contractors
- Manage claims and their processes (with FOC assistance)
- P&L Management (Controllables)
- Manage Delivery Expense (Minimums / effective routing, support expense)
- Manage Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)
- Manage Warehouse Expense (Contracted Labor, Inventory variances)
- Manage Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals)
- Achieve Location Margin goals
- Manage Rental car vs mileage reimbursement
- Communicate effectively with the DIA, DIM and client staff
- Lead Daily Stand-ups (Short, Effective and informative meetings) – Document and include feedback in recap
- Conduct Weekly ride behinds in field with teams to ensure client satisfaction and training – Document and include in recap
- Perform Showroom visits as needed in order to build/maintain relationship with client
- Maintain tote inventory and hold BP’s accountable (trade stock)
- Enforce and adhere to company policies and procedures
- Responsible for loadout / warehouse oversight of QC with getting teams off dock
- Actively route monitor teams from the road
- Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals – Document and include in recap
- Hold BP meetings as needed to review claims, settlements, compliance, etc.
- Participate in Client and internal conference calls
- Provide Weekly updates on your locations, including schedule, location summary, standup recap, ride behind recap, and aging invoices update
- Perform other duties as assigned
Requirements
- Proven leader
- Effective communication skills
- Proven results
- Organized
Experience Level
- College degree or equivalent experience
Salary/Compensations
- Up to $79,650/year base salary + Bonus Eligibility
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Life & AD&D Insurance
- Disability
- Paid Time Off
- Paid Holidays
About the Company
- Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions.
- Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility.
- As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation.
- We believe the way you do something is just as important as what you do.
- For more information, visit www.hubgroup.com
