About the Role
We are looking for a motivated, top-notch People Service Coordinator to join a stellar team and deliver exceptional results. We are a smart, fun place to work, aiming to be the best. The ideal candidate will be a natural self-starter with extremely strong attention to detail.
Responsibilities
- Manage day-to-day inquiries, issues, and tickets related to general support.
- Serve as the first point of contact for employee assistance on various requests.
- Collaborate with cross-functional teams and business unit members.
- Understand and respond to inquiries regarding company policies and procedures.
- Complete HR administrative tasks, including maintaining employee records, updating HRIS systems, and processing documentation.
- Assist with the onboarding process for new hires, including documentation, equipment/IT/Facilities setup, orientation sessions, and schedule coordination.
- Support payroll processing and time management tracking through record keeping, timesheet troubleshooting, and data management.
- Provide timely and professional assistance for employee inquiries and requests.
- Cultivate a culture emphasizing responsiveness, innovation, diversity, and excellence.
- Perform other job-related duties as assigned.
Requirements
- Prior experience in data entry or administrative support roles is desirable.
- Proficiency in MS Office suite, particularly Excel and Word.
- Strong attention to detail and accuracy in data entry.
- Excellent organizational and time management skills.
- Ability to work collaboratively, explain the ‘Why,’ and influence others in a fast-paced environment.
- Effective communication skills, both written and verbal.
- Strong customer service focus.
- Ability to handle sensitive and confidential information with discretion.
- General knowledge of H1B Visas is preferred.
Skills
- Data entry
- Administrative support
- MS Office Suite
- Excel
- Word
- Attention to detail
- Organizational skills
- Time management
- Collaboration
- Communication skills (written and verbal)
- Customer service
- Handling confidential information
- HRIS/HRMS
- Typing skills
Location
- Austin, TX
Work Type
- Full-Time
- On-site
Experience Level
- 2-3 years customer service experience in a fast-paced environment or equivalent combination of education and experience.
Education Level
- Degree in Human Resources or related field
- Bachelor’s Degree in Business Administration
Salary/Compensations
- $20.19 - $21.63 hourly
Benefits
- 10 Days of PTO
- 10 Paid Holidays
- 2 Flex Days + More with Tenure
- Student Loan Repayment Employer Contributions
- Maternity/Paternity Award of up to $3,000
- FSA Options for Childcare
- Door Dash Pass
- Team Happy Hours
- Regional Night of Honors
- Up to $600 Student Loan Repayment Options
- Tuition Discounts
- Quarterly Team outings and events
- Professional development opportunities
- Leadership opportunities
- 401K Retirement Plans with company matching
About the Company
- Our story began in 2017 in Austin, TX with humble roots but big aspirations. From 1 center, our movement has inspired thousands of clinicians and operators. Today, the ABC community is 10,000+ strong, serving thousands of children with ASD. We have an intentional focus on our core values, with purpose-built centers and nurtured communities of teammates.
Equal Opportunity
- ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees.
