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About the Role

The Microsoft 365 Architect at Finastra is a senior, hands-on engineering and operations role responsible for the design and day-to-day management of the global Microsoft 365 environment. This role combines strategic platform architecture with practical administration and L3/L4 support, ensuring services are secure, reliable, and aligned with business needs.

Responsibilities

• Define and evolve architecture for M365 services including Exchange Online, Teams, SharePoint Online, and OneDrive.
• Establish tenant-wide policies for data protection, retention, and regulatory compliance.
• Administer and troubleshoot M365 services to ensure performance and availability.
• Act as SME and escalation point for complex issues, performing root cause analysis.
• Lead tenant-to-tenant migrations and coordinate global delivery.
• Develop PowerShell automation and improve reporting and efficiency.
• Maintain runbooks and documentation for operational consistency.
• Work with global stakeholders and provide technical leadership.

Requirements

• 7+ years of IT experience with strong M365 engineering background.
• Experience working in global enterprise environments in similar roles.
• Bachelor's degree in IT or equivalent experience.
• Strong communication and stakeholder management skills.
• Excellent problem-solving abilities.
• Self-motivated and adaptable work style.
• Customer-focused mindset.
• Ownership and accountability in delivery.

Skills

• Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive)
• Entra ID, identity, authentication, and compliance features
• Advanced PowerShell scripting and automation
• Large-scale M365 migrations
• Governance and change management processes
• Intune and endpoint management
• Microsoft certifications (e.g., Enterprise Administrator Expert)
• Migration tools (e.g., Quest, ShareGate)
• Hybrid environments and Zero Trust models
• Graph API or other scripting languages

Location

• Global

Work Type

• Hybrid working arrangements
• Flexible working hours

Experience Level

• Senior
• 7+ years of IT experience

Education Level

• Bachelor's degree in IT or equivalent experience

Benefits

• Unlimited vacation
• Hybrid working arrangements
• Paid time off for voting, bereavement, and sick leave
• Confidential one‑to‑one support through Employee Assistance Program
• Wellbeing Champions and Gather Groups
• Monthly wellbeing events and initiatives
• Medical, life and disability insurance
• Retirement plans
• Lifestyle benefits
• Paid time off for volunteering
• Donation‑matching opportunities
• Inclusion communities (Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra)
• Online learning and accredited courses through Skills & Career Navigator
• Global recognition program (Finastra Celebrates)
• Regular employee surveys
• Paid holidays
• Pension plan
• Comprehensive health initiatives

About the Company

• Global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry.
• Technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.
• Building an environment where bold ideas thrive, careers flourish, and innovation is a shared journey.
• A global fintech that’s built for the future.
• Offer a rich ecosystem of learning—from hands-on training and mentorship to leadership development and industry certifications.
• Culture of collaboration and a community that champions success.
• Offer incredible career opportunities and work in close collaboration with fantastic colleagues globally to develop and launch innovative software solutions for our customers.
• Huge range of engaging projects where you can get stuck-in and add value whilst taking advantage of ongoing development opportunities.
• Nurturing environment that powers both professional and personal growth.
• Proud of the wide range of incentives and benefits offered globally, reflecting core values: doing well by doing good, putting people first, and open opportunities.
• Go beyond statutory requirements to maximise offerings, investing in flexible working policies, personal growth opportunities, and well-being programmes.
• Emphasise sustainability through volunteering time off and donation matching.
• Champion inclusion through multiple employee networks and cultural initiatives.
• Invest heavily in career and skills development.
• Recognition of employees' efforts is integral.
• Committed to creating a workplace where you feel valued and respected.
• Believe this environment drives innovation and strive to build a team that reflects the varied backgrounds, perspectives, and experiences of our global ecosystem.

Equal Opportunity

• At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.
• We believe this environment drives innovation and we strive to build a team that reflects the varied backgrounds, perspectives, and experiences of our global ecosystem. This philosophy is at the heart of our culture and the way we work.