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About the Role

Altera Digital Health is seeking a highly efficient, independent, and motivated Project Analyst to join the Professional Services Team. This role is viewed as a high-potential growth position, with the opportunity to become a future PMO Manager successor. The Project Analyst will independently support the day-to-day operations of the Project Management Office (PMO), ensuring projects are delivered on time, within budget, and with a focus on quality. A key aspect of this role is acting as an AI Champion, driving the practical use of internal AI tools to deliver efficiencies and spark innovation. The role also serves as a central connector for the EMEA region, linking the PMO with various departments and global counterparts for seamless alignment.

Responsibilities

• Assist project managers with day-to-day operational activities, including project set-ups, extensions, transfer of hours, document management, resource management and activation preparation.
• Support adherence to contractual deployment methodologies by helping to maintain the deployment methodology lifecycle and relevant project artefacts.
• Coordinate with Project Managers to ensure timely completion of Key Performance Indicator (KPI) activities, such as milestone achievement certificates, billing, change controls, status reports, and timesheets.
• Participate in the configuration and administration of internal tools (e.g. Broadcom Clarity PPM, Jira, SharePoint, Teams) to ensure project teams are productive and well-supported.
• Assist in analysing large-scale datasets and leverage tools like Power BI to generate insights, track PMO actions, and support data-driven decision-making.
• Process Salesforce approval queues, Pricing, and Statement of Work (SoW) requests efficiently.
• Identify process bottlenecks, optimise workflows, and support the 'Lessons Learned' SharePoint list to foster knowledge sharing across the team.
• Act as an EMEA-wide AI Champion, actively experimenting with and leveraging AI tools to automate routine workflows and share efficiency gains across departments.
• Serve as a central communication link between EMEA departments (Sales, Marketing, CSE) and global PMO teams to ensure strategic alignment and smooth operations.
• Support internal and external audits, helping ensure the team adheres to ISO9001 processes and collaborates effectively with finance and accounting teams.
• Learn PMO processes and tools deeply to provide occasional go-live support and assist wider team members.
• Adhere to Altera's Values across all responsibilities.

Requirements

• Proven ability to manage competing priorities and deliver results in a fast-paced environment.
• Exceptional organisational skills with the agility to pivot and adapt to evolving business needs.
• Strong understanding of professional services project methodologies.
• Developing stakeholder management skills.

Skills

• Advanced knowledge of Microsoft Excel (e.g., data manipulation, pivot tables, reporting)
• Strong proficiency in Microsoft Word and PowerPoint
• Knowledge of, or a strong desire to learn, Artificial Intelligence tools (e.g., Microsoft Copilot, Claude, ChatGPT) and how they can be practically applied to improve PMO efficiency, automate routine tasks, and enhance data analysis.
• Solid analytical skills with the ability to manage large-scale datasets, including practical experience using Power BI (or strong desire to learn).
• Familiarity with project management and workflow tools such as MS Planner and SharePoint.
• Experience navigating and managing Salesforce (or similar CRM platforms).

Location

• Birmingham

Work Type

• Full-time

Experience Level

• Growth mindset
• Eager to develop career

Benefits

• Competitive compensation and benefits package
• Meaningful perks
• Flexibility

About the Company

• At Altera Digital Health, we're on a mission to make healthcare work better - for clinicians, patients, and the organisations that serve them.
• As a leading healthcare IT company, we deliver digital solutions that help NHS trusts, health boards, and care providers across the UK transform the way they work.
• From electronic patient records to clinical decision support and interoperability, our technology sits at the heart of some of the UK's most critical healthcare environments.
• At Harris, we believe great people build great software.
• We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers.
• Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries.
• We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy.
• Follow us on LinkedIn to learn more about our culture, values, and career opportunities.

Equal Opportunity

• Harris is an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
• Applicants who require a reasonable accommodation due to a disability may contact us by email at HarrisTalentAcquisition@harriscomputer.com.
• Accommodation requests may be made at any time.
• This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status.
• Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws
• Our commitment to fair and equitable hiring.
• As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role.
• This technology supports efficiency and consistency in the early stages, but it never replaces human judgement.
• All subsequent evaluations and final hiring decisions are made by our recruitment professionals.
• AI does not make final hiring decisions.