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About the Role
LV Petroleum is seeking an Assistant Shop Manager to support the Truck Services Manager in overseeing daily operations, supervising technicians, ensuring customer service, and maintaining operational standards.
Responsibilities
- Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures.
- Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service.
- Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
- Ensure that all equipment is maintained properly and all safety standards are followed.
- Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately.
- Engage with customers to address concerns and provide solutions promptly.
- Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives.
- Perform the duties of the Truck Services Manager in their absence.
Requirements
- 3+ years of experience in a truck service or automotive environment, preferably in a supervisory role.
- Strong leadership and people management skills with the ability to motivate teams.
- Excellent communication and customer service skills.
- Basic knowledge of financial performance metrics, including P&L management.
- Proficient in the use of computer systems and software applicable to service tracking and inventory management.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- A valid driver’s license is required.
Skills
- Leadership
- People Management
- Team Motivation
- Communication
- Customer Service
- Financial Performance Metrics
- P&L Management
- Computer Systems Proficiency
- Service Tracking Software
- Inventory Management Software
Location
- Fultonville, NY
Work Type
- Full-time
Experience Level
- 3+ years
Education Level
- High school diploma or equivalent required
- Degree in management or a related field is preferred
Benefits
- Weekly Pay
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
About the Company
- LV Petroleum's Truck Services division is dedicated to providing high-quality service and support to customers, ensuring they are back on the road quickly and efficiently.