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About the Role

The Sales Insights Analyst serves as a high-caliber data strategist and trusted advisor to the Sales team, guiding them through complex renewal lifecycles. This is a deeply analytical, internal-facing role that requires a high "sense of data" to uncover insights operating in a highly dynamic environment. The analyst translates massive datasets into actionable commercial strategies, equips Sales Team with competitive positioning models, and adapts to continuous process shifts driven by Cisco's evolution toward AI and new service models.

Responsibilities

Analyze large-scale install base datasets to uncover patterns, data gaps, and hidden commercial opportunities.
Deliver true operational insights that improve forecast reliability.
Build data-driven scenarios, pricing comparison models, and asset reconciliation baselines across products, software, and services.
Act as a strategic backend partner to Account Executives (AEs), translating complex asset data into compelling "data stories."
Equip sales teams with structural data to drive new product pitches, upsell/cross-sell campaigns, and Enterprise Agreement (EA) migrations.
Monitor portfolio changes and rapidly synthesize new product updates or shifting service levels into actionable sales intelligence.
Confidently present data insights and strategic recommendations to regional leadership and internal stakeholders.
Deeply understand sales needs while maintaining strict adherence to internal compliance guidelines.
Maintain a supportive partner mindset while firmly navigating and declining non-compliant or unrealistic sales requests.
Thrive in a fast-paced environment where SOPs continuously evolve alongside new service level agreements.
Proactively learn and pilot emerging AI, automation, and productivity tools to accelerate deal velocity.
Partner with the broader APJC hub to scale best practices and standardize workflows.

Requirements

5–7 years in operations, sales support or any related fields.
Strong data logic with a proven ability to manipulate large datasets, build formulas, and audit complex data structures.
Skilled in data storytelling—turning raw metrics into a clear narrative—and presenting insights to internal stakeholders.
Familiarity with Salesforce or data visualization tools (e.g., Sigma) is a plus.
Strong business sense; able to view operational data through a commercial lens to identify viable, profitable transactions.
Highly adaptable; capable of navigating minor operational nuances and gray areas independently post-training.
A flexible, curious mindset comfortable with constant change in a fast-paced environment.
Native or Bilingual proficiency in Japanese.
Conversational English proficiency.

Skills

Data analysis
Strategic insights
Commercial modeling
Data storytelling
Salesforce
Data visualization tools (e.g., Sigma)
Business acumen
Adaptability
Resilience
Agility
AI adoption
Automation tools

Location

Japan

Work Type

Full-time

Experience Level

5-7 years

About the Company

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
We work as a team, collaborating with empathy to make really big things happen on a global scale.
Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.