Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Oversees operations across multiple Lantern supportive housing sites in the Bronx, ensuring smooth day-to-day functioning and coordination between programs, property management, and leadership. Requires flexibility, strong organizational skills, and the ability to travel between sites to support staff and maintain overall program effectiveness.

Responsibilities

• Responsible for filling vacancies and managing intakes for eligible applicants for supportive housing buildings using funder programs HPD, HASA, ACS and following CoC HUD guidelines.
• Assist with leasing new residential buildings.
• Host Open Houses for new applicants.
• Arrange unit viewings with Program Directors for eligible applicants.
• Collect subsidy application documentation and determine eligibility and completeness.
• Provide Housing Stability team and program staff with approved applicant documentation for move-in files.
• Review subsidy applications for completeness and accuracy prior to submission.
• Determine vacancy priorities and ensure timely filling of vacancies.
• Ensure occupancy levels of all current projects are at least 95% and work with site staff to determine solutions if occupancy falls below target.
• Provide guidance and monitor housing stability issues with the Housing Stability team.
• Review building summaries to determine need for non-payment proceedings and follow up with leasing and housing advocacy staff.
• Collaborate with Program leadership and Property Management to support tenants remaining stably housed and reduce arrears.
• Monitor monthly spreadsheet report of lease renewals and subsidy recertifications and ensure leases are prepared 120 & 90 days before expiration.
• Facilitate lease renewal events, open houses, and One Shot Deal applications.
• Facilitate financial literacy workshops for tenants.
• Provide training, direct oversight, supervision, and support to the Housing Stability team.
• Lead the team in meeting compliance deadlines, responding to external audits, and filing timely corrections.
• Ensure staff performance and expertise are sufficient to meet compliance and reporting requirements.
• Monitor staff completion of required trainings and oversee the review and approval of timesheets.
• Track and approve staff vacation requests and ensure sufficient coverage at building sites.
• Conduct onsite inspection of leasing files and work with staff to implement corrective action plans.
• Ensure Leasing team members comply with agency’s policies and procedures.
• Accountable for deliverables related to vacancies, lease renewals, and arrears.

Requirements

• A Bachelor's degree from an accredited school OR an Associate’s degree with a minimum of 5 years of related experience.
• Prior experience working in a shelter or supportive housing.
• 2 to 3+ years of experience providing direct service to persons living with AIDS/HIV, formerly and chronically homeless persons and families, young adults aged out of foster care, persons with mental illness, persons with substance use disorder, or medical conditions.
• Familiarity with various funder programs, such as HPD, HASA, ACS and following the CoC HUD guideline.
• Working knowledge of Low-Income Housing Tax Credits and Section 8 program guidelines.
• Supervisory experience of 2 years or more.

Skills

• Strong organizational skills
• Flexibility
• Ability to travel between sites

Location

• Bronx Sites

Work Type

• Full-time
• Exempt

Experience Level

• 2 to 3+ years of experience providing direct service
• 2 years or more of supervisory experience

Education Level

• Bachelor's degree or Associate's degree with 5 years of related experience

Salary/Compensations

• $70,000 - $90,000

About the Company

• Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence.
• Lantern was recognized as a Top 2025 Workplace by City & State New York.

Equal Opportunity

• Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.
• Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners.
• By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.