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About the Role
The Bakery Associate is responsible for delivering "best in class" customer service at the bakery counter and on the sales floor. This role involves packaging, pricing, and labeling products, stocking shelves, and maintaining a clean and organized department.
Responsibilities
- Serve customers in the Bakery Department while modeling Sendik’s culture and providing "best in class" customer service, including greeting, engaging, delighting, and thanking every guest for their business.
- Answer questions regarding bakery products and ingredients.
- Assist customers in selecting bakery products and offer suggestions.
- Fill and maintain the bakery case.
- Package, price, and label items for the sales floor.
- Stock and rotate bakery products on the sales floor.
- Take and fulfill bakery orders via phone and in person.
- Complete daily cleaning duties in the Bakery Department.
- Assist Bakers with pouring batter, panning bakery items, and preparing product for baking.
- Assist with the training and mentoring of new associates in the Bakery Department.
- Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures.
- Assist with all other Bakery Department duties as needed.
Requirements
- Must be a minimum of 16 years of age due to required operation of bakery equipment.
- Eagerness to interact with customers.
- Strong sense of team – ability to anticipate the needs of the team.
- Ability to work at a fast-paced and efficient manner.
- Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision.
- Excellent time management, prioritization, and organization skills.
- Ability to stand, walk, lift, bend, push/pull for extended periods of time.
- Ability to lift up to 50 pounds.
Skills
- Customer Service
- Product Knowledge
- Teamwork
- Time Management
- Organization
- Decision Making
Location
- Southeastern Wisconsin
Work Type
- Full-time
Experience Level
- Entry Level
About the Company
- Sendik's Food Markets is a family-owned company with a century-long tradition of providing "only the best."
- The company operates 17 store locations across Southeastern Wisconsin.
- Sendik's blends the warmth of a local grocer with the energy of a fast-paced, innovative retail environment.
- They foster a culture where associates contribute to an award-winning customer experience.
- Sendik's values include Service, Passion, and Nimbleness.