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About the Role
Sendik's Food Markets is seeking a Customer Service Cashier to provide "best in class" service by building rapport with customers and efficiently checking out their grocery orders. This role also involves assisting with gathering carts, maintaining a neat workspace, and embodying the company's values of Service, Passion, and Nimbleness.
Responsibilities
- Serve customers while modeling Sendik’s culture and providing “best in class” customer service, including greeting, engaging, delighting, and thanking every guest for their business.
- Engage with customers to create a warm and welcoming environment.
- Provide consistent, timely, and friendly customer service when answering questions and making suggestions.
- Encourage customers to participate in monthly charity partnerships and the Red Bag Rewards program.
- Accurately and efficiently check out customer orders, including accurate cash handling.
- Achieve and maintain a product scanning speed of 22 items per minute.
- Assist with bagging groceries as needed.
- Assist customers with carry-out and car-side deliveries as needed.
- Assist with gathering carts and baskets as needed.
- Assist with the training and mentoring of new associates in Customer Service.
- Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures.
- Assist with all other Customer Service duties as needed.
Requirements
- Eagerness to interact with customers.
- Strong sense of team – ability to anticipate the needs of the team.
- Ability to work at a fast-paced and efficient manner.
- Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision.
- Excellent time management, prioritization, and organization skills.
- Ability to stand, walk, lift, bend, push/pull for extended periods of time.
- Ability to lift up to 50 pounds.
Skills
- Customer Service
- Cash Handling
- Bagging
- Carry-out Assistance
- Training and Mentoring
- Time Management
- Prioritization
- Organization
Location
- Southeastern Wisconsin
Work Type
- Full-time
- Part-time
About the Company
- Sendik's Food Markets is a family-owned company with a century-long tradition of providing "only the best."
- The company will mark its 2026 Centennial Anniversary, celebrating a century of excellence.
- Sendik's operates 17 store locations across Southeastern Wisconsin.
- The company blends the warmth of a local grocer with the energy of a fast-paced, innovative retail environment.
- Sendik's empowers associates to become experts and fosters a culture where every person contributes to an award-winning customer experience.
- The company values Service, Passion, and Nimbleness.