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About the Role

As an Operations Supervisor at Old Dominion Freight Line, you’ll play a key role in keeping our operations running smoothly, leading a dedicated team, ensuring efficiency, and delivering top-tier service. This is an opportunity to inspire, problem-solve, and drive success every day. With a strong focus on training and career development, we’ll equip you with the tools to grow as a leader.

Responsibilities

• Monitors and evaluates the safety of each employee daily, trains on safety processes as needed
• Monitors and evaluates the safe and efficient planning, loading and unloading process of freight throughout the shift
• Monitors, evaluates, and teaches employees safe lifting techniques as well as uses safe lifting as needed throughout the day
• Monitor and maintain housekeeping within the shift to ensure safety and productivity
• Manages, assigns and supervises pickups and deliveries to employees in the area to ensure proper utilization and development of employees, equipment, loading and unloading while meeting OD and customer expectations
• Closely works with the Service Center management to ensure alignment in meeting daily/weekly/monthly and yearly business objectives
• Provides instruction, analyses, suggestions and ideas for the improvement of operations within the shift, department and facility
• Provides positive and constructive feedback to employees on a continual basis regarding ROI, MPH, stops per hour, return shipments, missed shipments, delivery/pick up errors, overall productivity, etc.
• Conducts daily inspections to ensure compliance with local state, federal safety regulations, as well as OSHA compliance, and DOT compliance
• Ensures that 100% of trailers are loaded correctly to ensure safe transport of freight are being used
• Strive for continuous improvement in all areas of service center operations
• Operates AS400 system, BLU system, DYMS and any other computer/internal freight monitoring systems used within the company to monitor freight movement
• Complete forklift job training knowledge and uses a forklift as necessary within the service center
• Conducts daily shift meetings
• Makes quick and informed decisions based on the volume levels and communicates schedule to affected employees
• Inspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists
• Comprehends and ensures compliance with company and government regulations
• Works assigned shift/s as needed, must be available to work depending upon customer pick up and delivery schedules.
• Uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with associates, customers and team members verbally and through other computer operating systems
• Complete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms.
• Responsible for staff within department including hiring and disciplinary action

Requirements

• High School Diploma or equivalent.
• 2 years of experience with operations, preferably in the transportation industry
• Supervisory experience preferred
• Working knowledge of AS400 and Microsoft Office
• Good verbal and written communication skills
• Strong interpersonal skills
• Bachelor’s degree preferred

Skills

• AS400
• Microsoft Office
• Verbal communication
• Written communication
• Interpersonal skills

Location

• Service center

Work Type

• Full Time

Experience Level

• 2 years of experience
• Supervisory experience

Education Level

• High School Diploma or equivalent
• Some college preferred
• Bachelor’s degree preferred

Benefits

• Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career
• Ability to advance through our promote from within philosophy
• National Career Opportunities Available at our 260+ service centers

About the Company

• Old Dominion is the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success.
• Old Dominion Freight Line is currently recruiting for an Operations Supervisor.
• Old Dominion Freight Line, Inc. is an equal opportunity employer.
• Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you’ve come to the right place.
• Many companies tout their family atmosphere, but at OD it truly is a reality.
• We’ve grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees.
• At OD we strive daily to keep the family spirit alive and help the world keep promises.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).