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About the Role

As a Direct Sales Executive, you will play a key role in our continued growth by speaking directly with new and existing customers, identifying opportunities and matching them with services that genuinely meet their needs. If you enjoy outbound sales, know how to build rapport quickly and are motivated by targets, this is an opportunity to join a supportive team where your drive, resilience and customer focus will be recognised.

Responsibilities

Turn customer conversations into growth opportunities by resolving actions quickly and professionally
Maintain an accurate daily customer tracker, ensuring follow-up activity is completed consistently
Follow agreed call plans and provide clear, accurate information about our products and services
Represent our brand identity and values in every customer interaction
Build strong, collaborative relationships with colleagues across the business
Deliver a high-quality outbound telesales service to targeted potential customers and existing customers, helping them understand the value of our products and services

Requirements

Experience in an outbound sales environment
Proven ability to achieve or exceed targets
Organised and able to prioritise workload to meet agreed deadlines and targets
Confident identifying customer needs and delivering outstanding levels of customer satisfaction
A proactive self-starter who takes ownership and consistently works to high standards
Curious and keen to develop your knowledge of our products, services and customer needs
Sales-focused, with the confidence to promote products and services that genuinely meet customer needs
Must reside in the UK
Provide internet speed at the application stage
Subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment

Skills

Outbound sales
Building rapport
Target-driven
Customer focus
Resilience
Commercial thinking
Customer satisfaction
Proactive
Self-starter
Organised
Prioritisation

Location

London
Hybrid

Work Type

Hybrid working
Full-time

Experience Level

Sales experience

Salary/Compensations

Competitive salary and incentive plan

Benefits

Workplace pension scheme
25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata)
Private health and dental cover
Support and investment in your personal development
24/7 access to Employee Assistance Programme and Mental Health First Aiders

About the Company

Premium Credit is the leading provider of insurance premium finance and a range of annually charged services across the UK and Ireland.
We help customers spread the cost of everything from insurance and professional fees to memberships, season tickets and school fees.
A multi-award-winning business, lending £6 billion to over 2.9 million customers through a network of almost three thousand partners.
Recently certified as a Great Place to Work.
Proud of our Trustpilot rating of 4.5, Net Promoter Score of +78, Glassdoor rating of 4.4 and Silver Sustainability medal.

Equal Opportunity

Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace.
We welcome applications from all sections of the community and encourage people from all backgrounds to apply.
Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
We are open to part-time working and job share.