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About the Role
Lead a team, grow a centre, and change children’s lives. Take full ownership of service delivery, new member acquisition, team culture, and centre growth to build a high-performing environment where children thrive, families trust us, and your team loves coming to work.
Responsibilities
- Lead all aspects of centre performance, including using KPIs and performance data to continuously improve results.
- Take ownership of overall centre profitability, including revenue management, optimizing staff efficiency, and driving membership growth.
- Lead, coach, and develop a supervisor and team of tutors.
- Create a positive, high-performance team culture with strong engagement and accountability.
- Ensure safeguarding for every child and maintain Ofsted and company compliance.
- Drive membership growth through community engagement, local partnerships, and marketing events.
- Deliver excellent family and member experiences from first enquiry through to long-term progress.
- Manage day-to-day operations to ensure the centre runs smoothly and efficiently.
- Balance hands-on educational leadership with operational excellence.
- Role model excellent tutoring and coach the team, supporting members to achieve real maths and English progress.
- Monitor and celebrate member progress, holding meaningful conversations with families about achievements and next steps.
- Build the centre’s reputation through local brand presence, community engagement, and sales activation.
- Host trial sessions, manage enquiries, and new member experience, ensuring every family feels welcome and supported.
Requirements
- Passionate about education and working with children.
- Experience leading a team in a fast-paced environment.
- Lead boldly and take full ownership of goals, driving progress and tackling challenges head-on.
- Inspire and empower the team to perform at their best, cultivating a culture of trust, collaboration, and accountability.
- Use data to diagnose needs, plan strategically, and improve results.
- Communicate clearly, confidently, and with impact.
- Balance multiple priorities while staying calm under pressure.
- Give and receive feedback openly and be committed to self-development.
- Bring a strong commitment to safeguarding, prioritizing the safety and wellbeing of every child.
- Provide proof of eligibility to work in the UK.
- Provide a full employment history with all gaps clearly explained and evidenced where required.
Skills
- Team leadership
- Performance management
- Revenue management
- Staff coaching and development
- Team culture building
- Safeguarding
- Compliance management
- Membership growth strategies
- Community engagement
- Partnership building
- Marketing event execution
- Customer experience delivery
- Operational management
- Tutoring
- Data analysis
- Strategic planning
- Sales activation
- Interpersonal communication
- Problem-solving
- Time management
- Feedback delivery and reception
- Self-development
Location
- Explore Learning Hampton centre
Work Type
- Full-time
- Permanent
- Onsite
Experience Level
- Depending on experience
Salary/Compensations
- £31,250 - £33,750 PA
- Potential for an additional £1000 - £3500 uplift for London weighting
Benefits
- 27 flexible holiday days per year
- Gifted time off between Christmas Eve and New Year
- Additional holiday based on length of service
- 3 additional paid days off for personal/religious celebration, wellbeing, or volunteer day
- Potential to earn an individual performance bonus of £1250 twice a year
- Fully subsidized tuition for children of salaried staff
- 50% off Explore Learning membership fees for immediate relations
- Staff discounts including gym memberships and sportswear
- Free 16-25 or 26-30 railcard
- Free counselling services
- Access to My Possible Self (wellbeing app)
- Cycle to work scheme
- Discounted Tastecard
- Private health insurance with Vitality (based on length of service)
- Referral bonus
- Payroll giving scheme
- Enhanced parental leave
- Pension options
About the Company
- Award-winning tuition provider with professional tutors and smart learning tools.
- Over 20 years of running successful centres across the UK.
- Mission is to help every child make meaningful progress.
Equal Opportunity
- Welcome applicants from all backgrounds and are committed to creating a welcoming, inclusive environment where everyone is valued, respected, and able to reach their full potential.
- Committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment.
- Safer recruitment processes are rigorous and designed to deter, identify and reject anyone who may pose a risk to children.
- Any offer is strictly conditional upon satisfactory references and an Enhanced DBS check.
- This role is exempt from the Rehabilitation of Offenders Act 1974 (and relevant Exceptions Orders). Relevant disclosures will be required in line with DBS and safer recruitment requirements.