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About the Role

We are seeking a commercially curious and highly organized Commercial Assistant to join our Commercial team in London. This role offers a great opportunity to build a career in e-commerce, buying, or commercial trading. You will support the team in supplier onboarding, product launches, onsite trading, and marketing investment planning to ensure smooth product launches and an engaging, commercially effective customer experience. You will collaborate with Buying, Marketing, Finance, Supply Chain, Content, and Legal teams to gain exposure to the full commercial lifecycle.

Responsibilities

Support the end-to-end onboarding of new suppliers, ensuring all required documentation is complete and accurate.
Coordinate with Finance, Legal, Supply Chain and Procurement to help activate new suppliers efficiently.
Maintain supplier documentation and onboarding trackers.
Create and maintain product SKUs across internal systems.
Ensure pricing, cost prices, barcodes and promotional information are accurate.
Carry out daily quality checks on newly published and republished SKUs, including pricing validation.
Coordinate product imagery, asset collection, photography and sample management.
Curate onsite product galleries to keep them relevant, engaging and commercially effective.
Review low-converting galleries and implement improvements.
Work closely with Content and Marketing teams to support the trading calendar.
Provide day-to-day support for trading activity, particularly during peak periods.
Maintain weekly trackers for pricing, promotions and barcode updates.
Support reporting projects, including subcategory reporting and Tableau data preparation.
Capture campaign activity across website and CRM channels.
Track supplier-funded promotional investment and marketing contributions.
Collate campaign performance feedback for supplier presentations.
Maintain rolling supplier exposure decks.
Own and maintain the finance tracker for marketing investment.

Requirements

Strong attention to detail with a high level of accuracy.
Excellent organisational skills with the ability to manage multiple priorities.
Confident written and verbal communication skills.
Commercial awareness and a genuine interest in e-commerce and online retail.
Proactive approach with a solutions-focused mindset.
Comfortable working with data, spreadsheets and reporting tools.
Ability to build strong relationships across multiple teams and stakeholders.
Basic Photoshop or image editing skills.
Curiosity to understand what drives commercial performance.
Comfortable working in a fast-paced environment.
Confidence to take ownership of tasks from start to finish.
Resilient and adaptable, particularly during busy trading periods.

Skills

Basic Photoshop or image editing skills
Data analysis
Spreadsheet proficiency
Reporting tools

Location

London

Work Type

Hybrid
1-2 days in office
18-Month Fixed-Term Contract

Benefits

Competitive Pay & Bonuses
Generous pension plans
Staff discounts
Private healthcare (UK)
Mental health support
Dog-friendly offices (London & NL)
Generous holidays
Hybrid working (1-3 days in office, depending on role/team)
Up to 20 days of international working
Learning allowances
Coaching & development programs

About the Company

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift.
Our mission is to make people feel loved, celebrated and remembered.
We are leading the online gifting revolution with brilliant products, clever tech and a whole lot of heart.
Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.
We’re here to spread joy, spark smiles and make every celebration feel extra special.
We have values that guide how we work and support one another, creating a place where people (and ideas) can truly thrive.
We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life.
Face-to-face office time is an important and expected part of working at Moonpig Group, supporting collaboration, alignment, and effective decision-making.

Equal Opportunity

At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong.
We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.
We support our people in ways that work for them, from working parents who need flexible hours to neurodiverse colleagues with specific working styles.
We have employee-led groups driving equality, diversity, and inclusivity forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee.
Diversity fuels creativity, innovation and connection.
We’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.
If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so.
If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.