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About the Role

The Desk Clerk is responsible for maintaining the safety and security of the building for all tenants, interacting extensively with staff, tenants, vendors, law enforcement, and visitors in compliance with Property Management Policy and House Rules.

Responsibilities

• Sign-in all visitors who enter and leave the building.
• Monitor all exits via surveillance footage and foot patrol of the building during the shift.
• Update the daily log in detail to pass on information.
• Report House Rules violations to the Property Manager.
• Take initiative in calling 911 or non-emergency police per protocol and report all building emergencies to the On Site Manager, Property Manager, and/or Property Supervisor.
• Write up incident reports and route them to the proper staff per protocol.
• Respond to all building emergencies in the absence of the On Site Manager, Property Manager, or Property Supervisor.
• Maintain orderliness of the front entrance, lobby, and adjoining rooms/areas.

Requirements

• Ability to work with people of diverse social, economic, and ethnic backgrounds.
• Sensitivity to issues facing Family, homeless, disabled, and elderly populations.
• Excellent interpersonal skills.
• Prior experience with security and/or reception work.
• Excellent Customer Service Skills.
• Familiarity with Microsoft Outlook, Word and Excel programs.
• Bilingual in English and Chinese, Russian, and/or Spanish languages.

Skills

• Pleasant and professional manner
• Takes initiative to problem solve
• Good written and verbal communication skills
• Ability to function under stressful circumstances
• Willingness to do varied tasks
• Calm disposition

Location

• North Beach neighborhood, San Francisco

Work Type

• Part-time
• Onsite

Salary/Compensations

• $22.28 - 23.45 per hour

About the Company

• A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community.
• Owns and/or manages approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods.
• Builds housing, develops grassroots leadership, and engages low-income residents and youth.
• Employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion.
• Serves a diverse population and is committed to hiring practices that provide culturally competent services.
• Encourages people of color to apply.

Equal Opportunity

• Chinatown Community Development Center (CCDC) is an equal opportunity employer.
• We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race (includes hairstyle and hair texture), color, religion (includes dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding or related medical condition and reproductive health decision making), national origin (includes language restrictions), ancestry, citizenship, disability, medical condition (cancer or genetic characteristic), genetic information or characteristic, marital status, sexual orientation, gender identity or expression, veteran or military status, or participation in an EEO protected activity or any other characteristic protected by federal, state, or local law.
• Qualified applicants with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.