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About the Role

This role supports the release pipeline for game launches, coordinating across internal teams, external game studios, and regulatory requirements to ensure timely and compliant releases from submission through launch.

Responsibilities

• Support the game release schedule across all active jurisdictions, keeping internal stakeholders aligned on timelines and blockers.
• Work directly with internal and external game studios to coordinate submission, testing, and launch readiness.
• Track and manage jurisdiction-specific compliance requirements, including supplier certifications, RTP documentation, and regulatory approvals.
• Configure and validate game settings in back-office systems, catching and resolving discrepancies before they reach players.
• Troubleshoot launch issues end to end, from configuration errors to third-party platform problems, escalating where needed.
• Build and maintain compliance tracking tools and internal documentation to keep the certification registry current and auditable.
• Use scripting and AI tooling to automate repetitive configuration, QA, and tracking tasks across the release workflow.
• Serve as the primary operational point of contact between game studios, compliance, product, and customer support during active launches.
• Identify process gaps in the release pipeline and drive improvements that reduce launch time and error rates.

Requirements

• Experience managing a release pipeline, game catalog, or similar multi-stakeholder operational workflow.
• Familiarity with regulatory and compliance concepts in online gaming across one or more jurisdictions.
• Hands-on comfort with back-office configuration tools and structured data formats such as CSV and JSON.
• Interest in applying Python, SQL, or AI tooling to automate compliance tracking and QA workflows.
• Familiarity with Atlassian Jira and Confluence for scheduling, issue tracking, and documentation.
• Strong attention to detail and the ability to manage multiple concurrent launches without dropping threads.
• Excellent written communication skills for coordinating clearly with external studios and internal teams.
• At least one year of gaming industry experience.
• A process improvement mindset and the instinct to build tools and documentation that make the next launch easier than the last.

Skills

• Python
• SQL
• AI tooling
• CSV
• JSON
• Atlassian Jira
• Confluence

Location

• Remote

Work Type

• Hybrid
• Remote

Experience Level

• At least one year of gaming industry experience

Salary/Compensations

• Competitive pay

Benefits

• Competitive benefits
• Flexible vacation allowance

About the Company

• Hard Rock Digital is focused on becoming the best online sportsbook, casino, and social gaming company in the world.
• We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers.
• We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
• Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality.
• We’re taking that foundation of success and bringing it to the digital space.

Equal Opportunity

• We want to celebrate you being you (we are an equal opportunity employer).