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About the Role

The London Market Claims team is seeking a market-facing individual to handle a portfolio of complex claims within financial authority, contributing to the Hiscox offering and seeking continuous improvement. This role will primarily manage claims from the Power and Renewables and Upstream Energy accounts, working with underwriters and the claims team to define the claims service proposition through a dynamic, client-facing approach.

Responsibilities

Independently handle a portfolio of Power and Renewable and Upstream Energy claims.
Support junior staff with technical referrals and mentorship.
Assist the Claims Manager with technical reporting and stakeholder liaison.
Participate in quarterly account reviews and the reserving process.
Collaborate with underwriters and claims colleagues to add value, build the brand, and retain business.
Support the Claims Manager in designing and implementing the claims service proposition.
Travel for settlement meetings, client liaison, and conferences.
Interact with key internal and external stakeholders on claims-related matters.

Requirements

Significant experience handling Energy claims, ideally 7 years or more within the London Market.
Experience at an insurer, loss adjusting firm, or broking house.
Excellent market reputation and established relationships in the energy insurance industry.
Excellent people skills.
Confident communicator with demonstrable oral and written communication skills.
Willingness to travel.
Ability to analyze complex issues pragmatically, commercially, and with a solution-oriented approach.
Ability to use own initiative and make decisions confidently.
Ability to question the norm and seek 'a better way'.
Good mathematical skills and report writing capability.

Skills

Claims handling
Technical reporting
Stakeholder liaison
Client facing
Communication
Analysis
Problem-solving
Decision making
Report writing

Location

London Market

Work Type

Permanent
Full-time

Experience Level

7 years or more

Benefits

Great employee benefits that take care of your mental and physical wellbeing.

About the Company

Hiscox is an international specialist insurer focusing on key areas of expertise and strength.
The company culture encourages challenging convention and seeking better ways of doing things.
Hiscox insures the unique and the interesting, and seeks talented people who are smart, reliable, and look out for customers and each other.
The company believes in doing the right thing, making good, and rebuilding when things go wrong.
Employees are encouraged to think creatively, challenge the status quo, and look for solutions.
Hiscox is a solid business that likes to do things differently and constantly evolve.
The company has roots going back to 1901 but is ambitious and growing.
Life at Hiscox is described as anything but dull.
Hiscox's core values are Courage, Integrity, Ownership, being Human, and staying Connected.
The company has a reputation for integrity and decent behavior.
Hiscox is committed to diversity and creating an inclusive culture.
The company supports flexible working.
Hiscox is a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange.
With 3,000 employees and 32 offices in 12 countries, Hiscox offers opportunities for talented, ambitious individuals.
The company prioritizes strong values like integrity and courage, with people pulling together to do the right thing for each other and customers.

Equal Opportunity

At Hiscox we care about our people.
We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.
We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can.