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About the Role

Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. This role offers the opportunity to engage in highly impactful logistics work within a global environment, contributing to the delivery of medical devices to patients quickly and safely.

Responsibilities

• Manage Import/Export customs clearance, delivery arrangements, and shipment instructions
• Maintain and manage HS codes and product-related information
• Oversee international transportation (air and ocean)
• Perform invoice verification and reconciliation
• Work closely with internal stakeholders, external partners, and overseas offices

Requirements

• Minimum 3 years of experience in customs-related operations
• English communication skills (equivalent to EIKEN Grade 2 or TOEIC score of approximately 550–600 or higher)
• Practical knowledge of international logistics (air/ocean freight, forwarder management, lead time control, cost management, etc.)
• Basic proficiency in Microsoft Office (Excel, Word)
• Ability to communicate effectively and collaborate smoothly with internal and external stakeholders as well as overseas offices
• Ability to structure business challenges, analyze root causes, and proactively propose and implement solutions
• Ability to work collaboratively with team members and contribute to achieving organizational goals

Skills

• HS classification
• English communication
• International logistics
• Microsoft Office (Excel, Word)
• Communication Skills
• Problem-Solving & Analytical Skills
• Teamwork
• Excel (Power Query, VBA)
• Power Automate
• Python
• AI tools (Copilot, ChatGPT)

Location

• Shinagawa HQ

Work Type

• Hybrid work

Experience Level

• 3+ years of experience in customs-related operations

Education Level

• Bachelor Degree (Any faculty or department is acceptable.)

Benefits

• Up to 360,000 yen per year in childcare subsidies
• Six weeks of leave for family members who require nursing care or for adoption
• Babysitter and nursery school matching services
• Career development, including mentor programs and e-learning
• Internal career network to support women's advancement
• Employee stock purchase program
• Commuting allowance
• Overtime allowance
• Holiday work allowance
• Annual paid leave
• Sick leave
• Menstrual leave
• Maternity leave

About the Company

• Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
• Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
• We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
• We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people.
• Our industry leadership comes from the passion and ingenuity of our people.
• Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
• We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work.
• Speed and decisiveness run through our DNA.
• Diverse perspectives inspire our bold answers to any challenge that comes our way.
• And we deliver results the right way, breakthrough after patient breakthrough.
• This life-changing career is yours to engineer.
• By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world
• Grow a career reflective of your passion and abilities
• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning
• Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
• Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
• Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
• Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care.

Equal Opportunity

• It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
• In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
• For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
• This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.