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About the Role
We are seeking an experienced, hands-on, and people-first Director of People & Culture for a 12-month maternity leave cover. This role is crucial during an exciting growth phase, involving the onboarding of new clinic partnerships across the UK and Europe. Reporting to the CEO, you will manage the day-to-day P&C for HQ staff and provide operational support, compliance oversight, and ER guidance across our expanding network of clinic partners. You will manage one People & Culture Generalist, overseeing the full employee lifecycle and gaining significant exposure to a fast-scaling, multi-country business. This fixed-term role offers potential for evolution into a permanent position as the P&C function expands.
Responsibilities
- Lead and manage one direct report, ensuring consistent, high-quality P&C delivery across HQ and clinic partners.
- Act as the primary P&C advisor to HQ leadership and staff on day-to-day ER matters.
- Review, approve, and provide guidance on employment contracts, contractor agreements, offer letters, and HR policy documents.
- Proactively identify HR compliance gaps across all jurisdictions and implement strategies for complete, accurate HR records.
- Stay ahead of employment law developments across relevant jurisdictions and lead on required updates.
- Hold accountability for the P&C side of multi-country payroll, ensuring accuracy, completeness, and timeliness.
- Coordinate closely with Finance to ensure smooth payroll operations during expansion.
- Ensure robust handoff processes between P&C and Finance, resolving issues before each payroll cycle.
- Own the end-to-end P&C workstream for clinic onboarding and integration.
- Lead HR due diligence for clinic acquisitions, identifying compliance gaps and risks.
- Work cross-functionally to resolve people-related blockers or risks during integration.
- Build scalable people processes and documentation for a growing clinic network.
- Partner on recruitment across HQ, providing ad-hoc support and senior oversight.
- Ensure adherence to salary bands and budgets across all HQ hiring.
- Oversee people operations components of new starter onboarding across all relevant jurisdictions.
- Support the delivery of performance management processes across HQ.
Requirements
- Substantial HR generalist experience, ideally in a PE-backed, multi-entity, or acquisition-led business.
- Experience in start-ups or scale-ups with a proven track record of creating structure and implementing new processes.
- Experience managing at least one direct report in a people function.
- 3 to 5 years of experience in a People Operations or ER-focused role, with hands-on ownership of HR compliance, employment documentation, and record-keeping across one or more jurisdictions.
- Strong, current working knowledge of UK employment law, with confidence advising on ER, contracts, and compliance without day-to-day legal support.
- Experience working across multiple countries or within international, multi-jurisdiction teams.
- Experience leading on complex payroll coordination, including hourly employees, overtime, commissions, or shift-based workforces.
- Proven ability to build process from scratch, operate with limited infrastructure, and keep people operations running smoothly in a fast-moving environment.
- Strong stakeholder management, with the confidence to advise and push back at all levels.
- Comfortable working in tech-enabled HR environments, with confidence navigating HRIS platforms, payroll systems, and people data.
- Experience supporting HR through a business acquisition or integration process, including involvement in HR due diligence.
- Exposure to Swiss, German, Austrian, or Irish employment law.
- Experience with multi-country payroll across two or more jurisdictions.
- Experience with Rippling or a comparable HRIS platform.
- Background in healthcare, aesthetics, dental, veterinary, or other multi-site clinic-based businesses.
- French or German language skills at a professional level.
- CIPD Level 5 or Level 7 qualification.
Skills
- People Operations
- Employee Relations (ER)
- HR Compliance
- Employment Documentation
- Record-keeping
- UK Employment Law
- International Employment Law
- Multi-country Payroll Coordination
- Process Building
- Stakeholder Management
- HRIS Platforms
- Payroll Systems
- People Data Management
- HR Due Diligence
- Business Acquisition Integration
- French Language
- German Language
Location
- UK
- Switzerland
- Ireland
- Germany
- Austria
Work Type
- Full-time
- Fixed-term
Experience Level
- Director
- Senior
Education Level
- CIPD Level 5
- CIPD Level 7
About the Company
- CPPE is a fast-scaling, multi-country business with an expanding network of clinic partners across Europe.