About the Role
As Facilities Manager, you'll play a pivotal role in delivering a premium workplace experience across our national office network. Leading day-to-day facilities operations and partnering closely with key stakeholders, you'll ensure our workplaces operate seamlessly, support business growth, and reflect the exceptional standards our clients and employees expect. This role is ideal for someone who thrives in a professional services environment, enjoys balancing operational excellence with stakeholder engagement, and has the confidence to influence outcomes across a dynamic, fast-paced business.
Responsibilities
- Lead National Facilities Operations
- Manage day-to-day facilities operations across multiple offices nationally.
- Ensure a safe, efficient and high-performing workplace environment.
- Oversee maintenance, security, access control and workplace services.
- Drive service excellence across front-of-house and reception functions.
- Stakeholder & Relationship Management
- Build trusted relationships with senior leaders and business stakeholders.
- Act as the key point of contact for facilities-related matters and escalations.
- Confidently manage expectations, influence outcomes and navigate competing priorities.
- Vendor & Contract Management
- Manage relationships with external service providers, including cleaning, maintenance, security and workplace vendors.
- Monitor service delivery and performance against agreed SLAs.
- Identify opportunities to improve service quality while maintaining cost effectiveness.
- Workplace Experience
- Foster a professional, welcoming and client-centric environment across all offices.
- Drive initiatives that enhance employee experience, productivity and workplace engagement.
- Support and provide leadership to Front of House and Reception teams nationally.
Requirements
- Proven Facilities Management experience within financial services, legal, professional services or a similar corporate environment.
- Strong stakeholder management skills with the confidence to influence and challenge when required.
- Experience leading workplace services, reception or front-of-house functions.
- Demonstrated success managing vendors, contracts and service delivery.
- Strong project coordination and operational management capabilities.
- A proactive, solutions-focused mindset with exceptional attention to detail.
- The ability to remain calm under pressure and manage multiple priorities simultaneously.
- A passion for delivering outstanding client and employee experiences.
- Takes ownership, leads by example, and enjoys building strong relationships across all levels of the business.
Skills
- Facilities Management
- Stakeholder Management
- Vendor Management
- Contract Management
- Project Coordination
- Operational Management
- Client Experience
- Employee Experience
Location
- National
Work Type
- 12-month parental leave contract
Benefits
- Ongoing development managed and tailored to your role and future career path.
About the Company
- LGT Wealth Management was formed around a clear and uncompromising vision – to bring global best practice in building institutional quality investment portfolios to Australian clients.
- In 2022 we became a part of the LGT Group, who shared our entrepreneurial spirit, long-term approach and private-ownership model.
- Today, with the global expertise, stability, and capability of LGT behind us, we can work without being reliant on markets or margins, with a singular focus on giving our clients the advice and deep expertise they need for generations to come.
- LGT is the largest Private Banking and Asset Management group in the world to be owned by an entrepreneurial family.
- As the family office of the Princely House of Liechtenstein, we have years of experience in the management of sizeable sums of assets.
Equal Opportunity
- LGT Wealth Management is an equal opportunity employer committed to embracing a diverse and inclusive work environment.
- We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.
