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About the Role

We are looking for a Senior Business Finance Specialist (Senior Commercial Finance Broker) to join our Sales Team and help as many customers as possible access the right finance, through effective conversations. This role involves understanding businesses, their growth plans, challenges, and finance needs to match them with the best product and lender, ensuring a 5-star customer experience through professionalism and outstanding customer service.

Responsibilities

Contact, engage and manage our Small Business customers through their application process
Build and nurture working relationships with our commercial lending partners
Become confident in articulating the Funding Options proposition and service
Outbound prospect customers from our CRM
Working closely with our Lead Generation team, including providing feedback and advice where appropriate
Building on your knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market
Confidently articulating the different finance options available to customers across multiple business finance product classes
Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce)
Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce
Keeping up to date on industry trends, market & competition
Actively share stories and successes to the wider organisation through relevant comms channels

Requirements

Ideally you have experience of Commercial Finance or at least experience in a customer facing sales role
Experience working in a 360 sales role and/or outbound prospecting experience
You will be able to demonstrate a track record of successfully meeting and exceeding revenue based targets
You’ll have excellent communication and interpersonal skills
You will be able to demonstrate a results-oriented work ethic with impeccable attention to detail, determination and drive
You’ll be obsessive about delivering the highest level of customer service
You will be extremely well organised and analytical and work well under pressure
You can troubleshoot issues quickly and effectively
You will be able to engage and quickly establish strong working relationships
You’re a self-starter who doesn’t wait for instruction, and who works backwards from targets to ensure effective execution

Skills

Commercial Finance
Customer facing sales
360 sales role
Outbound prospecting
Meeting and exceeding revenue targets
Communication skills
Interpersonal skills
Results-oriented work ethic
Attention to detail
Determination
Drive
Customer service
Organisation
Analytical skills
Working under pressure
Troubleshooting
Relationship building
Self-starter

Location

London, UK
Sofia, Bulgaria
Belgrade, Serbia
Hyderabad, India

Work Type

Flexible working arrangements
Remote
Work from home
Work from anywhere in home country
Work from a different country for up to 90 days a year

Experience Level

Senior

Salary/Compensations

Competitive salary

Benefits

Vitality Health Insurance
24/7 Employee Assistance Programme
25 days holiday
Ability to buy extra holiday days
Professional L&D budget
Salary sacrifice benefits (Cycle to Work scheme, pension contribution)
Spacious brand new office in Liverpool street with an all-day snacks bar
Enhanced family-friendly leave
24 hours paid volunteering time off per year
Sabbatical leave

About the Company

Tide helps SMEs save time and money by offering business accounts, banking services, and administrative solutions like invoicing and accounting.
Tide is transforming the small business banking market with over 2 million members globally.
Tide uses advanced technology and data-driven decisions to serve its mission.
Tide has offices in Central London, Sofia (Bulgaria), Serbia, Romania, Lithuania, Hyderabad, Gurugram, New Delhi, Berlin, Paris, and Luxembourg.
The team is the UK’s leading provider of smart current accounts for sole traders and small companies.
Funding Options joined Tide in early 2023 to lead their Partner Credit Services offering, supporting UK SMEs with finance through their Funding Cloud platform.
Tide is scaling rapidly and hiring individuals with a growth mindset and ownership mentality.
Tide values include working as one team, collaboration, taking action, delivering results, member-first focus, and being data-driven.
Tide is recognized as a Great Place to Work and is one of LinkedIn’s top 10 hottest UK companies to work for.

Equal Opportunity

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.