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About the Role
The Engagement tribe manages the core merchant-facing product surfaces for over 4 million business owners. This Staff-level individual contributor role focuses on the super app and web dashboard, driving product strategy, UX quality, and engineering leverage to ensure these tools are indispensable for small businesses globally.
Responsibilities
- Own the end-to-end product experience of the super app and web dashboard
- Raise the bar on UX quality, information architecture, and navigation
- Identify and execute on activation, upsell, cross-sell, and retention opportunities
- Maintain and evolve the company-wide design system
- Manage internal stakeholders and oversee mobile and web platforms to improve delivery speed and developer experience
- Define product strategy to make the super app and web dashboard essential tools for small businesses
Requirements
- Proven track record as a Staff-level IC or equivalent
- Experience leading multiple squads or workstreams simultaneously
- Expertise in product discovery, prioritisation, and outcome-driven delivery
- Ability to define metrics, interpret analysis, and use quantitative signals to inform decisions
- Strong technical fluency across platform and infrastructure-adjacent topics
- Strong visual and UX judgement
- Experience leading customer research including discovery interviews and usability testing
- Background in high-growth tech, fintech, or consumer app businesses
- Understanding of the mobile app publishing ecosystem including App Store, Play Store, and release processes
Skills
- Product Strategy
- UX Design
- Information Architecture
- Data Analysis
- Product Discovery
- Platform Architecture
- Customer Research
- Stakeholder Management
Location
- Berlin, Germany
Work Type
- Office-first
Experience Level
- Staff-level
Benefits
- Virtual Stock Option programme
- Annual L&D budget of €2000
- Corporate pension scheme with up to 20% matching
- 28 days of paid leave plus public holidays and special leave
- Urban Sports Club subsidy
- Kita placement assistance
- Subsidised office lunches
- 1-month sabbatical after 3 years of service
- Referral bonus
About the Company
- Empowers small businesses globally with simple and affordable financial tools
- Supports over 4 million businesses in 37 markets
- Diverse team of over 3,000 employees from over 90 nationalities
Equal Opportunity
- SumUp is an Equal Employment Opportunity employer that does not make hiring or employment decisions based on race, colour, religion, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other basis protected by law.