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About the Role

As a UX Writer, you will play a key role in shaping the brand identity our customers experience across LEAP's suite of legal software products. You'll create clear, accessible, and intuitive content that helps users achieve their goals with confidence. Working closely with designers, product managers, and engineers, you'll ensure content and design work seamlessly together to create exceptional user experiences.

Responsibilities

• Create clear, concise, and user-friendly content across web, desktop, and mobile applications.
• Translate complex legal, business, and technical concepts into plain language that helps users complete tasks with confidence.
• Partner with designers to ensure content and design work together to solve user problems.
• Contribute to user research, usability testing, and content validation to improve clarity and task success.
• Apply accessibility, readability, and inclusive language best practices across all product experiences.
• Develop and maintain content guidelines, terminology, and voice and tone standards to ensure consistency across LEAP products.
• Collaborate with product managers and stakeholders to ensure content is accurate, compliant, and aligned with business objectives.
• Contribute to LEAP's design system by creating reusable content patterns and standards.
• Champion best-practice UX writing and content design across the product development lifecycle.
• Support emerging AI-powered experiences by designing content that builds user trust.

Requirements

• A relevant qualification in communications, journalism, marketing, UX writing, content design, or equivalent work experience.
• Experience writing content for SaaS products, web, desktop, or mobile applications.
• A strong understanding of UX design principles and user-centred design.
• Experience simplifying complex information into clear, actionable content.
• Confidence applying accessibility standards, plain language principles, and inclusive writing practices.
• Excellent attention to detail and the ability to deliver high-quality work across multiple projects.
• Familiarity with design tools such as Figma.
• An interest in emerging AI experiences and designing content that supports AI-assisted workflows.

Location

• Sydney

Work Type

• Hybrid
• Flexible

Benefits

• Additional paid wellbeing day every year
• Free gym membership
• Corporate dental plan
• Weekly massages in the office
• Catered lunch and breakfast every week
• Fully stocked kitchen
• On-site barista
• Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence.

About the Company

• LEAP Dev is the “Software House” powering LEAP Legal Software, the leading provider of Legal Practice Management Solutions in the world.
• We’re part of ATI Global – one of the largest international LegalTech companies.
• For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’.
• The market leading software we develop and support is used by more than 70,000 lawyers and their staff in small and medium sized law firms.
• LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential.
• LEAP is the leading provider of Legal Practice Management Solutions across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland and New Zealand.
• We're part of ATI – one of the largest international LegalTech companies.

Equal Opportunity

• LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all the requirements above, we encourage you to still submit your application.