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About the Role

We are seeking a Senior Designer to own projects end-to-end, balancing creative craft with commercial impact, and elevating the quality and consistency of our Studio's output. This role involves leading creative projects from concept to delivery across various channels, mentoring a small Studio team, and exploring the integration of AI in design workflows.

Responsibilities

• Take full ownership of creative projects, leading them from concept to delivery across CRM, paid social statics, packaging, direct sales, OOH and more.
• Act as a pioneer in AI-led design, proactively integrating emerging tools into your workflow to enhance ideation, production, personalisation and efficiency.
• Use performance data (CTR, CVR, A/B test outcomes) to inform every creative iteration, owning the continuous improvement of our highest-revenue channels.
• Build and optimise Figma-based design systems, component libraries and toolkits so junior designers, freelancers and global markets can move faster without losing quality.
• Concept and design packaging for new product launches, owning the technical print process end-to-end and ensuring a world-class unboxing experience.
• Mentor the junior team through clear, constructive feedback. Brief and give direction to freelancers and external agencies.
• Concept campaign work for CRM, paid social, OOH and seasonal moments. Pitch new ideas. Don't wait for the brief.
• Be a brand guardian across every touchpoint, from a small digital banner to a large scale event stand.
• Collaborate with senior stakeholders across Brand, Marketing, CRM and NEPD to deliver the most effective creative for the goal.
• Thrive in a high-revenue, fast-paced environment, prioritising high-impact tasks within our Creative Studio two-week sprint cycles.

Requirements

• Five or more years of in-house or agency experience, with a portfolio that shows work taken end-to-end across digital and print.
• Strong conceptual thinking matched by exceptional execution.
• Expert in Figma and Adobe Creative Suite.
• Experience actively integrating AI tools into your creative process. You can name specific tools and recent applications, not just theoretical interest.
• Comfort with performance data. You can interpret it, report on it, and apply it to your next iteration.
• Confidence as a mentor. You've developed junior designers before and can give an example of someone whose work improved because of you.
• Comfort with end-to-end print production: dielines, bleed, colour profiles, print specs.
• Calm in a fast-paced environment with multiple priorities.
• Experience art-directing photoshoots, planning content capture, or being on-set for our owned channels (Desirable).
• Ability to concept, storyboard or direct video and motion work (Desirable).
• Right to work in the UK.

Skills

• Figma
• Adobe Creative Suite
• AI tools integration
• Performance data analysis
• Mentoring
• Print production
• Conceptual thinking
• Creative execution
• Art direction
• Video and motion concepting

Location

• West London

Work Type

• Hybrid
• Full-time

Experience Level

• Senior

Benefits

• 25 days holiday (plus 8 bank holidays) and an additional day for every year of service up to 5 years
• 5 additional, paid 'paws' days off per year dedicated to your learning, development or personal wellbeing
• £500 personal learning & development budget
• Share options grant
• Significant discount on Fresh food for personal dogs
• Enhanced parental leave
• Flexible core working hours
• Cycle to work scheme
• Pension with NEST
• Private Medical Insurance with Vitality
• Private Dental Insurance with Bupa
• Paid time off for fertility treatments and pregnancy loss
• Paid sabbaticals for squad members with 5 or more years service
• Discounted gym access through MyGymDiscounts
• Office dogs

About the Company

• We believe dogs deserve the healthiest, most natural and tastiest meals - with none of the nasties.
• We make FRESHly prepared food, cooked just like you would at home and delivered direct to our customers in perfect portions.
• As a B-Corp certified company, you’re joining a sustainable business that genuinely cares about our people, our products and our impact on the planet.
• Our goal is simple: to help dogs live healthier, happier, and longer lives, while leaving humans smiling after every interaction.
• We feed hundreds of thousands of hungry dogs across the UK and Europe and aim to feed dogs everywhere.

Equal Opportunity

• We believe in a seat at the table for everyone.
• Butternut Box is an equal opportunity employer.
• We believe that to make the best food for all dogs, we need a team that represents all humans.
• We celebrate different nationalities, backgrounds, experiences and perspectives.
• We are specifically committed to increasing representation from underrepresented groups.
• We want a strong, diverse team built from different identities and lived experiences.
• We are dedicated to the ongoing work of building an inclusive, supportive place where you can do the best work of your career.