About the Role
As a Visual Merchandiser, you will work at the heart of a fast-paced fashion business, creating an environment that inspires customers to explore their personal style. You will guide and support the store team to deliver exceptional inspiration and guidance with competitive convenience, aligning with the H&M brand direction and values. You will actively drive sales in store and ensure strong execution of the Commercial Handbook.
Responsibilities
- Ensure garment presentation in store aligns with the Commercial Handbook, creating inspiration and guidance with competitive convenience.
- Secure a high level of styling and fashion inspiration in windows and indoors.
- Maximize and drive commercial opportunities in store within H&M brand guidelines, in collaboration with the Department Manager.
- Execute visual and commercial training for all colleagues to support garment presentation and styling.
- Seek potential future talent for succession within the Visual Merchandiser role.
- Organize and plan workload according to business needs and the commercial planner.
- Ensure safety, security, and administration procedures are always followed.
Requirements
- Passionate about creating an environment that inspires customers to explore their personal style.
- Enjoy helping and coaching the store team to deliver an inspiring and exciting Customer Experience.
- Confidently able to provide feedback when needed.
- Inspiring communication style and ability to interact with colleagues and customers.
- Up to date with current fashion trends and styling techniques.
- Customer-centric approach with proven results in creating a great customer experience in a Visual Merchandising role.
- Strong organizational skills and ability to prioritize multiple tasks.
- Commercial mindset with the ability to analyze figures and formulate plans to maximize sales.
- Ability to delegate, follow up, and provide straightforward feedback for coaching and development.
- Excellent interpersonal skills and ability to communicate clearly with all team members.
Skills
- Visual Merchandising
- Styling
- Fashion Trends
- Customer Experience
- Organization
- Prioritization
- Commercial Acumen
- Sales Analysis
- Team Leadership
- Communication
- Interpersonal Skills
Work Type
- Full-time
Benefits
- 25% off H&M Group brands globally
- Global career development opportunities
- Support for internal progression and talent development
- Up to 26 weeks of company-paid parental leave for eligible team members
- Access to online learning platform
- Wellbeing support through EAP
- Flare membership with exclusive discounts
- Competitive local perks and benefits
About the Company
- H&M is a fashion brand offering the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials.
- Our business idea is fashion & quality at the best price in a sustainable way.
Equal Opportunity
- H&M Group is determined to create and maintain inclusive, diverse, and equitable workplaces.
- Teams should consist of a variety of people sharing and combining knowledge, experience, and ideas.
- A diverse workforce leads to a positive impact on addressing challenges, perceiving possibilities, and relating to colleagues and customers.
- All diversity dimensions are taken into consideration in our recruitment process.
- We strive to have a fair and equal process.
- Do not attach a cover letter as they often contain information that can trigger unintentional biases.
