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About the Role

Zinda Law Group is seeking an Office Manager to own the day-to-day operations of the office, ensuring an exceptional workplace experience for employees, clients, and visitors. This leadership role involves overseeing facilities, vendors, administrative staff, and workplace projects, focusing on creating an organized and efficient environment where everything functions seamlessly.

Responsibilities

• Own the Workplace Experience, ensuring a high level of professionalism and organization.
• Create an environment where employees, clients, and visitors feel welcomed and cared for.
• Conduct daily walkthroughs to ensure all spaces are clean, organized, stocked, and functioning properly.
• Identify and resolve issues before they impact employees or clients.
• Maintain exceptional standards for appearance, cleanliness, and functionality throughout the office.
• Serve as the primary point of contact with building management for all facility-related issues.
• Coordinate repairs, service calls, inspections, and preventative maintenance.
• Manage office access, keys, badges, visitor procedures, and building security.
• Conduct regular facility inspections and proactively identify maintenance concerns.
• Manage relationships with janitorial, maintenance, landscaping, security, furniture, and office service vendors.
• Hold vendors accountable for quality, responsiveness, and service levels.
• Negotiate contracts and service agreements.
• Review invoices and ensure services are delivered as expected.
• Identify opportunities to improve service while controlling costs.
• Supervise and support the Receptionist and Administrative Assistant.
• Establish clear expectations and accountability for the administrative team.
• Provide coaching, feedback, and performance management.
• Ensure seamless front desk coverage and exceptional client service.
• Be able to perform every task within the administrative team to ensure coverage is maintained at all times.
• Ensure conference rooms are consistently presentation-ready.
• Coordinate office meetings, leadership meetings, onboarding sessions, training events, and firm gatherings.
• Oversee room setup, catering, technology, and logistics for events.
• Support firm culture initiatives and employee recognition events.
• Manage office supply inventory and purchasing.
• Oversee furniture, equipment, and workplace assets.
• Coordinate office moves, workspace setup, and office improvement projects.
• Partner with IT to ensure office technology functions properly.
• Support onboarding and offboarding logistics.
• Build systems that make the office run more efficiently.
• Improve processes, eliminate friction, and solve recurring problems.
• Look for opportunities to elevate the employee and client experience.
• Bring new ideas and recommendations to leadership.

Requirements

• 5+ years of office management, workplace operations, facilities management, hospitality management, or similar experience.
• Experience managing vendors, contractors, and building management companies.
• Experience supervising administrative or support staff.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities without dropping details.
• Strong problem-solving and decision-making abilities.
• Comfortable working independently and taking ownership.
• High level of professionalism and discretion.
• Proficiency with Microsoft Office and modern workplace technology.
• Ability to lift up to 25 pounds when needed.
• Professional services, hospitality, luxury retail, property management, hotel operations, or law firm experience is highly preferred.

Skills

• Office Management
• Workplace Operations
• Facilities Management
• Hospitality Management
• Vendor Management
• Contract Negotiation
• Team Leadership
• Project Management
• Organizational Skills
• Communication Skills
• Problem-Solving
• Decision-Making
• Independent Work
• Professionalism
• Discretion
• Microsoft Office Proficiency
• Modern Workplace Technology

Location

• Southwest

Work Type

• Onsite

Experience Level

• 5+ years

About the Company

• Zinda Law Group is a rapidly growing, elite personal injury law firm with offices across the Southwest.
• We believe every employee deserves the opportunity to build a fulfilling career while doing meaningful work.
• We strive to create an environment where great people can do the best work of their careers.
• We're ambitious, innovative, and constantly improving.
• We move quickly, embrace technology, and hold ourselves to a high standard of excellence.

Equal Opportunity

• Zinda Law Group is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected status as required by applicable law.