Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We are seeking a spirited Workspace Experience Associate (Barista) to energize our clubhouse. This role offers an exceptional opportunity for individuals seeking a meaningful career shift into a corporate environment, leveraging hospitality and customer service skills in a dynamic setting where no two days are the same. You will be based in our Customs House clubhouse in Sydney, taking the lead on all cafe operations.

Responsibilities

Create personalized experiences for members and guests as the welcoming face of the workspace.
Prepare a variety of beverages and manage the day-to-day operations of the cafe.
Manage member and guest questions, inquiries, booking requests, and mail promptly, acting as a problem solver.
Organize and execute workplace events, ensuring seamless execution and guest satisfaction.
Conduct regular inventory checks for food, consumables, and clubhouse supplies.
Assist with day-to-day workspace operations, including opening and closing procedures and space checks.

Requirements

At least 2 years of experience in a customer-facing role, preferably in hospitality, retail, or a similar service-oriented sector.
Experience as a barista in a fast-paced environment.
Strong customer-centric and hospitality-led mindset, adapting to guest needs.
Strong problem-solving skills with a creative and pragmatic approach.
Exceptional interpersonal skills for engaging with members, staff, and external stakeholders.
Proficient multitasking abilities in a dynamic environment.
Genuine passion for building relationships and fostering rapport.
Must hold or be willing to obtain RSA and Food Handling Certificate.

Skills

Barista artistry
Cafe operations management
Customer service
Problem-solving
Interpersonal skills
Multitasking
Relationship building

Location

Sydney

Work Type

Full-time
Monday to Friday

Experience Level

2+ years in a customer-facing role

Benefits

Work-life balance with Monday to Friday corporate hours
Opportunity to join ranks with top Australian organizations
Contribute to a B Corp and certified carbon-neutral organization
Birthday leave
Personalized training and professional development
Paid volunteer leave

About the Company

Hub Australia provides premium workspaces, business networks, and services across 15 locations in Sydney, Melbourne, Brisbane, Canberra and Adelaide.
Founded in Melbourne, Hub is the largest privately-owned coworking operator in Australia, with over 120 staff and over 8500 members.
Established in 2011, Hub is a Certified B-Corporation and the first coworking space in Australia to be certified Carbon Neutral with Climate Active.
Hub offers a fun, energetic, and dynamic environment with opportunities for growth.

Equal Opportunity

At Hub Australia, we are dedicated to building a diverse, inclusive, and equitable workplace.
We believe that our strength lies in our differences, and we are committed to providing an environment where everyone is welcomed, respected, and supported.
We encourage applicants of all backgrounds, identities, abilities and experiences to apply, as we strive to reflect the communities we serve.