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About the Role
Action Property Management is seeking a full-time Luxury Residential Bell Person to join our team at Millennium Tower in San Francisco. The role focuses on delivering items to residents, assisting with property upkeep, and providing support to concierge and door host staff.
Responsibilities
- Ensure that everyone is greeted with the utmost expression of gracious hospitality
- Ensure the timely delivery of luggages, packages, groceries, etc.
- Always be available to partner with Concierges and Door Hosts
- Remain in assigned post position, maintaining correct stance.
- Serve as the first point of contact for residents and guests entering the lobby or calling the association
- Maintain clear passage of the car drop off area and sidewalks into the building
- Secure taxicabs for Residents and Guests
- Support Valet in assisting Residents and Guests into and out of their vehicles
- Assist Residents and Guests with the loading and unloading of packages and luggage into and out of their vehicles
- Assure safety and security of all luggage and packages
- Maintain a professional appearance and demeanor at all times
- Communicate politely and clearly, both in person and over the phone
- Possess a working knowledge of the Association's rules, policies, and procedures
- Be familiar with the Association's amenities and surroundings to assist residents and guests effectively
- Provide exceptional customer service to all residents and guests
- Address inquiries and concerns promptly and efficiently
- Assist residents and guests with information about the Association's amenities and services
- Work closely with other team members to ensure smooth operations
- Be flexible and ready to assist with tasks not strictly related to the job description when necessary
- Deliveries to units such as luggage, packages, groceries, messages, etc.
- Walk the property, assist in picking up and/or cleaning any loose debris or trash
- Alert the Concierges of any condition demanding attention, ie., Maintenance Requests.
- Cover the breaks of the Concierge and Door Host.
Requirements
- Must be over 18 years of age
- Successfully pass a criminal background check and drug screening.
- Demonstrated experience in service and hospitality.
- Availability to work flexible hours, including weekends, and holiday as required.
- Ability to lift and transport packages, luggage, and other belongings safety.
- Ability to stand for extended periods and perform light physical tasks.
- Exposure to varying weather conditions depending on the building layout and entrances.
- Capable of lifting up to 50 pounds as needed.
Skills
- Strong interpersonal skills
- Verbal communication skills
- Dependable
- Punctual
- Able to work independently with minimal supervision
Location
- San Francisco
Work Type
- Full-time
Experience Level
- 2+ years of prior experience in a hotel or residential building preferred.
Salary/Compensations
- $21.00- $25.00 Per Hour
- $21 - $25 an hour
Benefits
- Covered Benefits
- Holiday Bonus
- Annual Bonus ranging anywhere from $7,000 to $20,000
- 100% Employer Paid Health Benefits for individual + family
- Uniforms + dry cleaning services
- 401(k) + company match
- Paid time off + holiday pay
- medical
- dental
- vision
- pet insurance
- 401(k) with company match
- life and disability support for qualifying team members
- generous paid time off
- vacation hours
- sick time
- company-observed holidays for qualifying team members
About the Company
- For nearly two decades, the Millennium Tower service protocol has defined how the world's top luxury hotel brands serve their residents.
- Millennium's residential service has become the standard to which every other development aspires.
- From Valet to Bell Person to Concierge and beyond, you'll become part of providing a level of service that is unsurpassed in the luxury hospitality industry.
- Previously named one of the top ten luxury residential buildings in the world by Worth Magazine, Millennium Tower is a place where the true definition of an exclusive lifestyle is delivered and trends are born.
- At Millennium Tower, we foster a culture of excellence, where your skills and talents are nurtured and celebrated.
- We value hard work and dedication and reward top performers with competitive pay plus substantial performance bonuses ranging from $7,000 to $20,000.
- At Action Property Management, we believe in creating an environment where you truly love where you work.
- We offer competitive pay and ample opportunities for career growth and advancement.
- We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role.
- Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.
- Join us at Action Property Management and make a meaningful impact.
Equal Opportunity
- Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.