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About the Role

The Healthcare Protection Officer (HPO) is responsible for the physical and personal security for members, staff, and visitors within health care client facilities. This role involves responding to emergencies, preserving order, enforcing regulations, and protecting staff and property. The HPO will collaborate with security and clinical leaders to mitigate security and workplace violence risks.

Responsibilities

• Respond to crimes in progress and take appropriate action
• Make private person arrests when necessary and within policy
• Lead Code Gray response teams
• Lead de-escalation efforts
• Provide a professional security presence
• Act as a safety ambassador for the facility
• Provide campus safety recommendations
• Serve as the facility subject matter expert on the Prevention of Workplace Violence
• Respond to and investigate incidents of workplace violence
• Provide PWV training to all staff
• Stay current on training and trends in the PWV field
• Lead and support threat management investigations
• Mitigate potential threats through collaboration with key stakeholders and the Threat Management Team
• Train and evaluate new officers

Requirements

• Excellent written and verbal communication skills
• Demonstrated success working in a highly regulated work environment
• Ability to accurately analyze situations in a highly complex organizational structure and reach appropriate decisions based on informed judgment
• Highly organized and detail-oriented
• Effectively manage subordinates
• Strong interpersonal skills
• Demonstrate a high level of integrity and professionalism to handle sensitive and confidential information
• Demonstrated ability to set priorities and respond to changing demands from multiple sources in a fast-paced environment
• Demonstrated ability to follow through, meet deadlines, anticipate requirements, and build relationships with minimal oversight
• Strong analytical and problem-solving skills
• Demonstrated ability to exercise independent judgment and employ strong reasoning skills
• Ability to work collaboratively in a team environment with minimal supervision
• Demonstrated comfort level with internal systems or demonstrated ability to learn new systems
• Excellent time management and organization skills
• PC skills including MS Word, Excel, Outlook, and PowerPoint
• Present as approachable, open, professional, and positive
• Willing to travel on short notice and during non-standard working hours
• 3+ years of security, military, or law enforcement related experience
• Ability to pass physical aptitude test (PAT) which may include timed push-ups, sit-ups, physical agility assessment, and a life-sized dummy drag
• Valid Driver’s License
• California Bureau of Security and Investigative Service (BSIS) Guard Card
• California Bureau of Security and Investigative Service (BSIS) Exposed Firearms Permit

Skills

• Communication skills
• Analytical skills
• Problem-solving skills
• Interpersonal skills
• Time management
• Organization skills
• MS Word
• Excel
• Outlook
• PowerPoint

Location

• South San Francisco
• San Francisco
• Redwood City

Work Type

• Full-time
• Occasional travel with some overnight stays

Experience Level

• 3+ years

Education Level

• HS Diploma or GED

Salary/Compensations

• $36/hr starting wage
• $38/hr after 4 months
• $40/hr after 3 months and onward

About the Company

• As part of the Regional Security Services team