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About the Role

Canna Cabana is actively seeking knowledgeable, responsible, hardworking, dedicated, and mature individuals for Part-Time Shift Leader positions. Join us to become an important part of a company with unlimited growth potential.

Responsibilities

• Provide assistance to store management in supervising and facilitating daily operations.
• Oversee store management responsibilities in the absence of the Store Manager or Assistant Store Manager.
• Assist in personnel management and resolve customer service issues during shifts.
• Provide direction, guidance, and instruction to store associates.
• Ensure store conditions consistently meet established standards.
• Assist in ensuring adequate staffing levels to meet business needs when requested.
• Act as the sales and customer service leader in the absence of management.
• Greet and assist customers, modeling exemplary conduct for staff.
• Ensure adherence to company policies and relevant legislation by all staff members.
• Handle customer complaints, escalating as necessary.
• Ensure compliance with health, safety, and security regulations and standards.
• Achieve sales targets and store-level KPIs.
• Ensure employees on shift actively pursue sales goals.
• Oversee and assist in inventory management and accountability for on-shift inventory processes.

Requirements

• Must have valid CannSell to work in a retail cannabis store.
• Must have or be able to successfully complete a Police Background Check.
• Demonstrated sales and service orientation required.
• Minimum of 2 years work experience in the retail industry required; cannabis industry preferred.
• Excellent time management and prioritizing skills required.
• Demonstrated ability to train and motivate staff required.
• Skills to monitor and lead by example as required.
• Basic office administration skills required.
• High level of proficiency with Microsoft Office productivity suite.
• Highly effective teamwork skills.
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization.
• Strong customer service and troubleshooting skills.
• A well-defined sense of diplomacy.
• Excellent teamwork and team-building skills.
• Thorough understanding of applicable health and safety legislation.
• A professional, responsive, and positive work attitude is essential.
• Ability to work any shift based on business needs, Monday to Sunday.
• Ability to work nights, holidays, weekends, and different locations.

Skills

• Sales
• Customer Service
• Time Management
• Prioritizing
• Training
• Motivation
• Leadership
• Office Administration
• Microsoft Office
• Teamwork
• Communication (Verbal and Written)
• Troubleshooting
• Diplomacy
• Team Building

Location

• Different location

Work Type

• Part-time
• Permanent

Experience Level

• Minimum of 2 years work experience in the retail industry

Education Level

• A valid First Aid certification is considered an asset

Salary/Compensations

• $19.00 - $21.00 CAD per hour

Benefits

• Unlimited bonus earning potential

About the Company

• High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count.
• High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis.
• Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
• Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
• Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
• E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
• CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.
• Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.
• Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.
• High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50.
• High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.
• To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.