About the Role
Servers are responsible for ensuring that all guests who dine with us have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. The Server is the backbone of our Service team and is ultimately responsible for the sale and service of our food and beverages, while acting as a leader on the floor and providing our guests with warm and attentive hospitality.
Responsibilities
- Consistently support a culture of Enlightened Hospitality
- Demonstrate expertise of all food and beverage menu items with sound knowledge of all ingredients and preparations
- Consistently follow steps of service with efficiency and grace, while maintaining a sense of urgency throughout service
- Anticipate guest needs, ensuring constant communication with colleagues, management, and the kitchen at all times during service
- Maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service
- Demonstrate an eagerness to continue to learn and grow
Requirements
- 1+ years’ experience in a guest-facing restaurant role
- English fluency and additional languages preferred, but not required
- Ability to stand or walk for long periods of time
- Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs.
Work Type
- Full-time
Experience Level
- 1+ years experience
Salary/Compensations
- $11.35/hour plus tips
Benefits
- Competitive pay
- Hourly rate of $11.35/hour plus tips
- Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
- Medical, dental, and vision insurance
- Flexible spending options for healthcare and dependent care
- Generous paid time off
- Paid parental leave
- Matched 401(k) plan
- Life insurance
- Employee assistance programs
- Exclusive access to primary care, mental health, and other wellness services
- Access to the USHG HUGS Employee Relief Fund
- 51% dining discount across the entire USHG family of restaurants
- Pre-tax commuter benefits for transit and parking
- Opportunities for learning, mentorship, and collaboration
About the Company
- Union Square Cafe’s seasonal cuisine draws inspiration from the kitchens and tables of Italy, France, and Northern California.
- Union Square Cafe—the flagship business that launched Union Square Hospitality Group—has been one of the country’s most beloved restaurants for more than 35 years.
- In our second home on 19th Street, Union Square Cafe embodies the heartfelt passion and generosity that has been the restaurant’s calling card since we opened in 1985.
- Designed by Rockwell Group, our new home preserves the restaurant’s signature charm, intimacy, and familiarity in a fresh, contemporary dining environment.
- Union Square Cafe has won five James Beard Awards and earned Zagat Survey’s #1 ranking as New York’s Most Popular Restaurant an unprecedented nine times.
- At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do.
- We believe our people are our greatest ingredient.
- Joining our team means becoming part of a culture rooted in care, creativity, and growth.
Equal Opportunity
- We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
- Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
- Center the salt shaker with an unwavering commitment to excellence and the values that matter most
- Write a great next chapter. The road to success is paved with mistakes well-handled
- Bring a charitable assumption and err on the side of generosity
- Leave our campsite better than we found it; always responsible for the impact of our wake
