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About the Role

The Inventory Controller is responsible for maintaining all incoming and outgoing inventory for the department, ensuring raw materials and produce are available for production while maintaining cost-efficiency and budget adherence.

Responsibilities

• Maintain accurate and up-to-date department inventory
• Collaborate with receivers to ensure lines are received and discrepancies resolved
• Ensure accurate shipping of purchase and transfer orders
• Utilize handheld scanners and AX software to manage inventory
• Coach and train staff on inventory best practices
• Compile and publish inventory reports
• Manage inventory organization and labeling systems
• Partner with leadership to resolve inventory discrepancies
• Oversee regular cycle counts and facilitate year-end audits
• Collaborate with other departments to support business operations
• Execute accurate product write-offs following established SOPs
• Oversee FIFO best practices
• Ensure handling and storage compliance for organic products
• Work with Operations to optimize picking locations
• Monitor and recall inventory stock and execute 3rd party logistics
• Maintain storage and arrange pick-ups for the black pot program
• Support shipping of TDG for Ground, Air, and Ocean orders
• Order CA and QC labels
• Monitor sales orders to support prep list creation
• Monitor inventory of samples and perfumes
• Support fulfillment of PR orders
• Receive Transfer Orders from Distro
• Collaborate with Order Desk to resolve oversold or out-of-stock items
• Provide feedback on potential quality concerns
• Set and review pick location minimums and maximums
• Support UA testing of OMS/WMS inventory tools

Requirements

• Current Lush employee
• Minimum 1 year in current role
• Familiarity with ERP/MRP systems such as AX/D365
• Ability to perform physical work for 8-hour shifts, including standing for long durations, bending, pulling, and pushing
• Ability to lift 50 pounds
• Knowledge of inventory best practices
• Ability to compile basic reports for analysis
• Ability to investigate and problem-solve variances
• Excellent interpersonal, organizational, and time management skills
• Proficiency in basic mathematics
• Proficiency in email, MS Office suite, and Google programs
• Reliable, punctual, and dependable attendance
• Comfortable providing and receiving feedback
• Commitment to health and safety regulations
• Commitment to quality and manufacturing practices
• Ability to work in a seasonal, high-pressure production environment
• Proficiency in reading, writing, and speaking English

Skills

• ERP/MRP systems (AX/D365)
• Inventory management
• Data analysis and reporting
• Problem-solving
• Interpersonal communication
• Time management
• Basic mathematics
• MS Office suite
• Google Workspace
• WHMIS label comprehension
• Quality control

Location

• Etobicoke, ON

Work Type

• Full-Time
• Hourly
• Contract

Experience Level

• Minimum 1 year in current role

Salary/Compensations

• $25.25/hour CAD

About the Company

• Lush Cosmetics North America
• Committed to fostering a culture of inclusion and respect within a diverse workforce
• Committed to accessible employment practices
• Recognizes business operations on Indigenous territory

Equal Opportunity

• Lush North America supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics protected by law.